Cite.Co is a repository of information created by your industry peers and experienced seniors sharing their experience and insights.
Join Us and help by adding your inputs. Contributions From Other Members Follow Below...
Hi All,
I am working in an international collections BPO. I have been asked to set KRA's for the agents, team leaders, team managers and assistant managers. Please help me as to what aspects I can or I should incorporate in this?

Dear Akshay,
This subject comes up for discussion time and again. You could have checked this forum. Please refer the following posts. I have given my comments in these posts:
KRA sheet
KRA sheet
(both the above links are different)
KRA Consultants
PMS for workers
https://www.citehr.com/305911-kras-h...ml#post1382739 (check the attachment, I have put my comments)
You can design KRAs on your own and upload it here. Some senior member (including me provided I get time to do that) will correct the KRAs.
Thanks,
Dinesh V Divekar


.

This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2020 Cite.Co™