Cite.Co is a repository of information and resources created by industry seniors and experts sharing their real world insights. Join Network
Subject - Re: How should HR and department managers respond to poison letters?
(Cite Contribution) has suggested exclusively ;pl follow the same and give feedback that will be now more interesting and useful too ;is it not ? YOGESHCHANDRA

From India, Mumbai
First of all, the poison letter was an informal way of venting an unvalidated grievance against a department manager using an anonymous email account. Said letter was sent to all senior managers.
In the spirit of fairness, I requested the sender of said letter to formalize his/her complaint by writing a formal complaint letter. Otherwise, no action will be taken, including that of a formal investigation. Surely, it would be unfair to proceed and create a fact finding committee without first ensuring that there is a valid issue. Not only will it be a waste of company resources, it also sends the message that informal complaints like that of a poison letter is an acceptable form of airing grievances.
Such a way of venting out concerns and disappointments is not in congruence with the grievance machinery of a formal organization. Without a formal complaint such a letter will remain as hearsay therefore no investigation should be conducted.

From Philippines, Quezon City

This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2020 Cite.Co™