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Hello to all. Based on the attached job description as an example, how do I make the key performance indicators for this? What format to use? Thank you.
From Saudi Arabia,

Attached Files
File Type: doc English Supervisor_JD.doc (29.5 KB, 70 views)

let me make an attempt to explain the process that needs to be followed in identifying KRA based on a basic JD.
1.list your main day to day responsibilities/activities(JD)
2.for each activity ask "Why do i do this? "
3.review the answers to your "why" questions,looking for common areas
4.identify your KRAs from these areas.
5.share your KRAs wiht those you report to .
needless to say KRAs should be SMART-specific, measurable, achievable, realistic & time bound.
key result areas usually capture 80% of a work role & the remainder 20% of the role is devoted to shared responsibilities which may include process improvement & sub ordinate development.
Most roles should include atleast 3 KRAs & the maximum range could 3-7 nos.

From India, Mumbai
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