Consultant / Professor
Process Improvement

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Hey people Could any body tell me about People-CMM. do we any organisation in india which has bagged this certificate. what significance does it have for any organisation. karan
From India, Pune
People CMM is a best practice model that provides guidance for managing and developing an organization's workforce. Many of the original companies that have used it were in the software industries - companies like Tata Consultancy Services, Infosys, Intel, and so on. Many other organizations are also using P-CMM, like organizations in pharma and BPO. Club Mahindra in Goa has been appraised using this model.

It is available in book form - Curtis, Hefley and Miller. People Capability Maturity Model: Guidelines for Improving the Workforce - from AddisonWesley.

There is not presently a certification program, but there is a way for an organization to have an appraisal of their capabilities assessed using the Model as a benchmark.

Organizations that have used the Model have experienced improvements in their people management capability, decreases in attrition / turnover, better employee satisfaction, and other results. Chapter 7 of the book provides some case studies or real organizations using the Model, such as Boeing and TCS.

Best Regards,

Bill Hefley

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