Raajz_johnny
Generalist
Shilpa.u
Employee
Gayathiri
Hr Executive
Lovelygrg
Student
Hazell
Hr Professional
Spandanna
Student
Rprashant
Service
Girishagopinathan
Human Resourse
+7 Others

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Recently when i went for an interveiw for the post of Recruiter I was asked questions relating to sales n G.K...nothing about HR!! What are the questions asked for this post ???
From India
Hi Lovely !
Cud you pl's give a few examples of wot kind of questions were these..i may be able to help u better wid y they were asked, though u were appearing for a recruiters position.
Some of the questions asked are:
Map the complete recruitment cycle?
Name the steps in the recruitment process?
What strategy wud you form to recruit x number of people?
What are the sources of recruitment that u are familiar wid?
If u are a fresher u need to be familiar wid words such as "Cold calling", "Head-Hunting" etc...
Lemme know if i wuz able to help u out wid ur query.
Good luck for future dear !
Hazell

From India, Pune
Dear Gayu,

Greetings!

Cold Calling Is Still An Effective Sales Tactic If Done Right

The obituary for cold calling is premature. While in the perfect world, your phone would be ringing off the hook all day with clients offering you business, the reality is that if you want business, you need to go after it, and cold calling is an effective sales tactic if it's done properly.

But many small business people would rather spend an entire day in a dentist's chair than go cold calling. Does the thought of cold calling makes your stomach drop to your toes? These cold calling tips won't eliminate your fear, but they will help you make cold calling a more successful experience.

1) Focus on the goal when cold calling.

Beginners tend to think that cold calling is about making the sale. It's not. It's about getting the chance to make the sale. Specifically, the purpose of a cold call is to set an appointment to make the pitch.

Prepare an opening statement for your cold call.

This lets you organize your thoughts before cold calling, and helps you avoid common mistakes in the cold call opening that would give the person you're calling the chance to terminate the conversation. For instance, you should never ask, "Is this a good time to talk?" or "How are you today?" Don't read your opening statement into the phone, but use it as a framework to get the conversation off to a good start.

What should be in the opening statement of your cold call?

This organizational scheme (from AllBusiness.com) works well: "Include a greeting and an introduction, a reference point (something about the prospect), the benefits of your product or service, and a transition to a question or dialogue. For example, 'Good afternoon, Ms. Marshall. This is Ken Brown with Green Works. I read in the local paper that you recently broke ground for a new office complex. We specialize in commercial landscape services that allow you to reduce in-house maintenance costs and comply with the city's new environmental regulations. I'd like to ask a few questions to determine whether one of our programs might meet your needs.'

Prepare a script for the rest of your cold call.

Lay out the benefits of your product or service and the reasons your prospect should buy. Write out possible objections and your answer to them. Without a script, it's too easy to leave something out or meander. Once again, it's not that you'll be reading your script word for word when you call, but that you've prepared the framework of the cold call in advance.

Ask for an appointment at a specific time when cold calling.

Say, "Would Wednesday at 11 a.m. be a good time to meet?" instead of saying, "Can I meet with you to discuss this next week?"

Remember that gatekeepers are your allies not your foes.

Be pleasant to whoever picks up the phone or is guarding the inner sanctum when cold calling. Develop strategies to get the gatekeeper on your side. Sometimes asking, "I wonder if you could help me?" will help you get the information you need, such as the name of the right person to talk to or when the best time to contact the prospect is. Learning the names of gatekeepers and being friendly when cold calling helps, too.

Be persistent when cold calling.

===============================================

In personal selling, cold calling is the process of approaching prospective clients, typically via telephone, who have not agreed to such an interaction. The word "cold" is used because the person receiving the call is not expecting the call or has not specifically asked to be contacted by the sales person. It is often very frustrating and difficult for those making cold calls because they are often rebuffed, hung-up on and rejected by those receiving the calls. It could be said that it is equally frustrating for the person receiving the cold call, since they expected something they care about, and instead get a marketing pitch.

Cold-calling is used in many venues outside sales. The term applies to any situation where one person calls another person or organization without a prior relationship. Headhunting firms, for instance, are notorious for this practice.

Some sales people have come to the conclusion that cold calling is ineffective, inefficient and a waste of their time. Others have tried to develop schemes to lower the rate of rejection. These approaches are based on the idea that the purpose of the call is not to make a sale, but to build trust and discover the truth about whether there is a good match between the potential client and product or services offered.

There are a number of ways in which cold calls can be effective. One is for the selling organization to start with a high quality, up-to-date database consisting of qualified prospects that have an interest in the product being sold. Another is to use cold calls as a "step in the door". Rather than using the call to try to close a sale, it is used as the initial contact in a long-term relationship. This has the effect of removing the sales pressure from calls and making the goal of the call to build trust. Cold calls can also be used to obtain quality sales leads, references, and testimonials.

Cold calls can also be done in person rather than over the phone, but this is less common because of the high cost of face-to-face sales calls. This can be done anywhere two people meet, including public buildings, businesses, or even residences. It is much harder to turn down someone to their face, so some organizations continue to use it. A number of advocacy group such as PIRGs and Greenpeace use this to spread information and sell memberships at the same time. Pyramid schemes also often use this, but then the cost is borne by lower members in the pyramid while the majority of the profits go to the leaders of the scheme.

Rgds,

John N

From India, Madras
Hi John,
Thanks a lot for such a eloborate explanation. i am a newly appointed HR executive. i wish to get some templates for training and development.
can you please help me in this.
Regards,
Gayathiri

From India, Madras
Thank u sooooooooooo much all of u!!! that ws really vry helpful! i never heard d word cold calling before...gud that i know nw!!! thanx!
bt can someone tell me...wats d % of each sources used?? i guess job portals n their database constitutes 80%...if im not wrong???

From India
Also what are the quests which I as a recruiter wud have to ask my candidates wen interviewing them while short listing?
From India
Hi
Various sources of recruiting are
1. Data base search
2. Job portals
3. References
4. Employer search
5. Head Hunting
6. Advertising etc
While Validating ..you have to probe them properly like
1. why are you looking for a change in your job
2. What is your work profile
3. Are you ok with relocation......... if the position is for other state
4. If needed you can ask ..... can i know currently how much you are getting
5.depending upon their response you have to judge whether he is serious about the change in his job or not
6. If it is shift wise then you can ask ....Are you ok shifts
7. Question also depends upon the domains ...like Bpo, Software, Fmcg, Manufacturing, Telecom etc
Thanks

From India, Bangalore
thanx!:) bt can u plz tell me wats d % of each ...job portal..references,etc??? I will hv to use my personal contacts too...so wat % does that constitute?? wont job portals ,etc be enough??
From India
hi john, i’m spandana new member of citehr n i never heard the word 'cold calling' before. But by seeing ur post i could know what exactly it is. thanq 4 such a valuable info.
From India, Bangalore
Dear Shilpa, How can you explain in three words.If possible can u give me one example so it will be helpful to me also. regards prashant
From India, Mumbai

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