Engineer Required - CiteHR
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Hi, We have vacancy for Engineer. Interested candidates pls send their CVs to or call at 07873793957.
Designation: Senior Engineer IT Voice
Department: IT
Prerequisites
1. The candidate has to work in shifts .
2. Good communication skill and fluent in English
3. Certified like MCSE, CCNA
4. Experience more than 3 year.
Contact : 9971321811

Job Description

Roles and Responsibilities: Networking - Cisco - Data L1

Skill & Job Requirements: Min 2+ yrs exp and CCNA mandatory

Experiences:

Strong interpersonal, analytical, communication and negotiation skills

Self starter with high degree of motivation and ability to work independently

Knowledge of network technologies and infrastructure

Ability to quickly learn business processes

Experience with TCP/IP, SNA and other protocols, routers, switches and related equipment

Ability to work well with others in a team environment

Written and oral communication skills

Ability to identify, analyze and resolve problems

Desired Candidate Profile

Qualification: Bcom

Experience: 2-4 YEARS

Skills: Provide Single Point of Contact for network related problems

Monitor the network (up/down event detection) to ensure its availability to all users.

Open Incident Report and document outage

Notify and coordinate next level support to resolve network outages

Work with circuit providers to address and resolve circuit issues

Escalate/notify management on infrastructure-related outages

Coordinate network activities for the 7/24 Network Operations Center (NOC)

Provide specific technical maintenance and recovery support/services for the corporate network as defined by next level support

Coordinates network problem resolution activities in a multi-platform environment

Observe the status and performance of all components of network facilities

Identify, test and provide initial diagnosis and resolution of network incidents in a multi-platform environment

Obtain physical location access to network hardware.

Create comprehensive reports for management as required.

Act as customer liaison in handling crisis situations

Maintain currency with new developments and technologies.

Recommend and implement changes according to procedures defined by next level support

Perform other related duties as assigned or requested.

Area of expertise: Networking - Cisco/ Unified/ Nortel/ Avaya/ Juniper/ Aspects/ IGX/ MGX
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