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Dinesh Divekar

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The Cosmogeny


Dear Shalini Singh, It is really very good effort. It is very good. Keep it up and wish you all the best. With Regards, Prasad.
From India, Bangalore
Jayshree Agrawal
Hi... An eye catching ppt with loads of graphics which speaks alot w/o any trainer or supporting book .


Hi Shalini,
Excellent ppt, Keep the good work going and hoping to see more presentations from you on various topics which are hampering the industry and also the various challenges which an HR faces.
You are doing the good work, So keep that going.
Loking forward for more presentations from your side.

From India, Hyderabad

nice one i also have a ppt on EI and other materials attached is the ppt but if you are interested i hte other materilas you can send me ur e-mail address its lola
From Nigeria, Ibadan

Attached Files (Download Requires Membership)
File Type: ppt emotional_i_451.ppt (866.0 KB, 259 views)


Very nice presentation, Lola especially the one about consciously limiting the effect of unpleasent emotions.

Unfortunately, real life does not work like that always. Sometimes the so called leader behaves like an autocratic boss deliberately and gets away with it. Emotional intelligence goes out of the window when vested interest operates.

Some people are naturally empathetic all right but a lot of empathy also arises out of personal suffering. A psychologist attached to one of the best Psychatrists in Delhi told me once while talking in the context of social stigma " People's opinion change drastically when their own loved ones are involved". In cases like Jesica lall for instance, many people were empathetic and sympathetic becausse the same thing could happen to you tomorrow. Everybody is not like that but many times, it happens that way.

In a company's context the best example of emotional intelligence is in the book first, break all the rules where a boss tells his subordinates "I love you and therefore I am firing you" and placing them in roles that suited their capabilities. The same book also reveals that everybody is not cut out for man management and emotional intelligence. It is a survey of the world's top managers.

Emotional intelligence needs tools to fructify. This forum is an excellent tools because I have seen so many verbal conversations being reduced to arguments and even a person like Mother Teresa expressing the limitations of verbal conversations.

These conceptual presentations are very fascinating but it would be more interesting to know how they apply to different kinds of people under varied circumstances.

From India, New Delhi


Hein Definition of Emotional Intelligence

I define emotional intelligence as follows:

Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, learn from, manage and understand emotions.

This is a new definition as of June 1, 2005. It is based on the academic work of the leading researchers in emotional intelligence, Jack Mayer and Peter Salovey. With my new definition, though, I want to emphasize a few things which distinguish my defnition from Jack and Peter's.

For example, I want to emphasize that I believe emotional intelligence

- Is an innate potential.

- Depends on the ability to feel emotions

- Includes the ability to remember feelings

To explain further, I believe each baby is born with a certain, unique potential for emotional sensitivity, emotional memory, emotional processing and emotional learning ability. It is these four inborn components which I believe form the core of one's emotional intelligence.

I also believe it is important to make a distinction a person's innate potential versus what actually happens to that potential over their lifetime. For a discussion of this, Potential EI vs. Actual EI Skills (EI vs EQ)


Applying the Hein Definition of EI to a Baby

As a practical example of emotional intelligence, and to see how even one babyís innate level of emotional can be different than anotherís, letís look at a babyís feelings of fear.

Fear, of course, is a natural feeling. Its purpose, as designed by nature, is to help the baby survive. A baby has a natural fear of abandonment because the baby knows its life depends on others. When it is left alone, it feels afraid. A baby is also afraid of being separated from its parents, so if a stranger tries to take the baby away from them, it is natural for the baby to feel afraid. But not all babies respond to fear in exactly the same way. Letís consider a babyís fear as we look at each of the components of emotional intelligence. First, here is a reminder of my definition of EI.

Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, learn from, manage and understand emotions.

Potential EI vs. Actual EI Skills (EI vs EQ)

As written in my defintion section, I believe each child enters the world with a unique potential for these components of emotional intelligence:

1. Emotional sensitivity

2. Emotional memory

3. Emotional processing and problem solving ability

4. Emotional learning ability.

The way we are raised dramatically affects what happens to our potential in each of these areas. For example a baby might be born with a very high potential for music -- he or she might be a potential Mozart -- but if that child's potential is never recognized, nurtured, and encouraged, and if the child is never given the chance to develop their musical potential, they will never become a talented musician later in life. The world will then miss out on this person's special gift to humanity.

Also, a child being raised in an emotionally abusive home can be expected to use their emotional potential in unhealthy ways later in life. (See the "Dark Side of Emotional Intelligence")

Because of these possibilities, I encourage you to make a distinction between a person's inborn emotional potential versus their actual emotional skills and use of emotional intelligence later in life. I suggest we use the term "emotional intelligence" only for a person's inborn emotional potential. When we want to talk about their actual emotional skills and emotional management as we see by their behavior, I suggest we use the term "EQ" since it is already often being used talk about a person's practical emotional skills.

Here is more writing on this idea of mine from a couple years ago....

And here is a bit of history on what seems to be the first published use of the term EQ, written by Keith Beasley in 1987 for Mensa Magazine in England. I like Keith's concept of EQ. It is more practical than the academic concept of emotional intelligence and more humanitarian than the corportate concept promoted by Dan Goleman.


Innate Emotional Intelligence vs "EQ"

Most writers interchange the terms "EQ" and "emotional intelligence". I believe, however, it is useful to try to make distinction between a person's person's innate potential versus what actually happens to that potential over their lifetime. I believe each baby is born with a certain potential for emotional sensitivity, emotional memory, emotional processing and emotional learning ability. It is these four inborn components which I believe form the core of one's emotional intelligence.

This innate intelligence can be either developed or damaged with life experiences, particularly by the emotional lessons taught by the parents, teachers, caregivers and family during childhood and adolescence. The impact of these lessons results in what I refer to as one's level of "EQ." in other words, as I use the term, "EQ" represents a relative measure of a person's healthy or unhealthy development of their innate emotional intelligence.

When I say "EQ" I am not talking about a numerical test score like IQ. It is simply a convenient name I am using. As far as I know, I am the only writer who is making a distinction between inborn potential and later development or damage. I believe it is possible for a child to begin life with a high level of innate emotional intelligence, but then learn unhealthy emotional habits from living in an abusive home. Such a child will grow up to have what I would call low EQ. I would suspect that abused, neglected and emotionally damaged children will score much lower on the existing emotional intelligence tests compared to others having the same actual original emotional intelligence at birth.

As I see it, I believe, then, that it is possible for a person to start out with high EI, but then be emotionally damaged in early childhood, causing a low EQ later in life. On the other hand, I believe it is possible for a child to start out with relatively low EI, but receive healthy emotional modeling, nurturing etc., which will result in moderately high EQ. Let me stress however that I believe it is much easier to damage a high EI child than to develop the EQ of a low EI child. This follows the principle that it is generally easier to destroy than create.

In comparison to say, mathematical intelligence, it is important to note that relatively few people start out with high innate mathematical abilities and then have this ability damaged through misleading or false math training or modeling. I say relatively few because I mean in comparison to the number of emotionally sensitive children who receive unhealthy and self-destructive emotional imprinting from any number of sources. Parents and television shows don't generally teach that 2+2=968. But they do often teach emotional lessons which are as equivalent in unhealthiness as this equation is in inaccuracy. Or we might say which would be as damaging to an intimate relationship as the false equation would be to the career of an accountant.

At present, all other models of emotional intelligence, including even the most "pure" of the group, the Mayer/Salovey/Caruso model, combine the measurement of the innate emotional variables (sensitivity, memory, processing and learning) with the environmental affects on those same variables. Certain writers have defined intelligence in general as "potential." I agree with this and this is why I want to distinguish between EI and EQ.


The Mayer - Salovey Academic Definition of EI

Jack Mayer and Peter Salovey have been the leading researchers in emotional intelligence since 1990. In that year they suggested that emotional intelligence is a true form of intelligence which had not been scientifically measured until they began their research work.

Here is how they defined emotional intelligence in 1990

We define emotional intelligence as the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions.

In the abstract of the 1990 article they also wrote:

This article presents a framework for emotional intelligence, a set of skills hypothsized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan and achieve in one's life.

They and their colleagues have used various definitions of EI in their academic journal articles since 1990, but their 1997 defintion is they one they use the most now. First, here are a few other definitions they have used, then a full presentation fo the 1997 defintion is shown.

From Nigeria, Ibadan

could you please send me these emotional intelligence powerpoints? there is an error when i opened the downloaded file. i am looking forward. thank you
From India, Madurai

In the backdrop of economic slow downs, cost cuttings, trimming resources and ppl... this will be good presentation for managers to cope up with situations. Good post Shalini.. Regards Kishore
From India, Hyderabad
Excellent presentation and verly valuable in the present debate on EQ worldwide! Regards, Ayaz
From Pakistan, Lahore
rajesh tandon

just going through ppt part 1 i feel your study and observation is very good as a trainer i would say that you have really elaborated on the subject very nicely best of best
From India, Bharat
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