Dear All,

Please find attached the PowerPoint presentation on Telephone Etiquette. This will be beneficial for conducting training programs for receptionists and secretaries.

I would like to express my gratitude to the person who created this presentation.

Regards,
S. Rajesh

From India, Madras
Attached Files (Download Requires Membership)
File Type: pps telephone_etiquette_by_raghavv_212.pps (707.0 KB, 3520 views)

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Thank you, Rajesh, for imparting knowledge on how to effectively communicate and listen. You have taken pains to explain, which is very laudable. Thanks once again. Keep posting such good messages that are beneficial for everyone.

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Start with the first log: "Sir, good morning. I am Chakrabarti. May I help you? Or, I may help you. Or, I am here to help you. Your problem is my problem; this will be sorted out immediately.

Like this. Mind it, your startup is the image of your institution. Attitude should not be indifferent.

PRIYA BRATA CHAKRABARTI - RETIRED

From India, Calcutta
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Dear Friend it is very good and very useful not only for receptionist and Secretaries, but also for everybody. Thansk for wonderful presentation regards alphonse
From India, Madras
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