Admin & Hr Manager
Operations Executive(generalist)
Jennifer Isaac
Hr Manager

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Dear All,
Can somebody help me to know what all should be ready from an HR point of view when an ISO Audit happens.
1. What documents should be ready?
2. What files should be updated?
3. Whether the HR Manager and the Associate should be mandatorily be qualified in HR?
4. If the HR department is not qualified then what are the consequences?
Jennifer Isaac

From India, Mumbai
Hi Jennifer,
For ISO HR Audit not much is required but you need to show that all your policies and procedures are in place. To mention few of them:
Employee Database
Employee Files
Appraisal Process
Recruitment Process
Joining Report
Offer and Appointment letters of all the employees
Company Structure
Employee Exit Documents
You need to keep all the forms in place. For Appraisal i think they need 360 degree appraisal system. i m not sure. even we are working on ISO. You will have to do the documentation work for everything like induction, appraisals etc.
Make PPT of these functions if you don't have.
Hope this information will help you.
Will let you know as soon as i get to know more on this.

From India, Pune
Dear Jennifer,
ISO is only concerned with Training and development of employees, first of all you should have following set of documents available with your department.
Job Description
Job Requireme
Training Need Directory
Individual Training Record,
Annual Training Plan based on TNA
Competancy devlopment records (post training feedbacks etc)
Basic Training Records (Frist Aid, Fire fighting drills, moak excercises etc)
I m working with a FMCG MNC. Beside HR our department is also looking after the incident management, SLP, Safety, etc.
I have gone through many ISO audits, first of all every auditor will ask you about your documented policies and procedures. Most of the times they are concerned with development of people according to the requirements of their respective jobs. Thats why they focus more on development and training.
Please do ask me if you need further details.
Faysal Chaudhary

From Pakistan, Rawalpindi
Hey People... Please answer Jeniffer’s 3rd Question, if the answer is 'Yes', then please answer the 4th also :)
From India, Bangalore
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