Dinesh Divekar
Business Mentor, Consultant And Trainer
+1 Other

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Dear All, Can you please share with me the KRAs of a CEO. Their detailed jobs and responsibilities too. Thanks Clara
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Most of members of this forum are young. This forum is little inappropriate to ask this query.
Secondly, KRAs for CEO of your company will depend on the type of industry, type of business you are into, current market environment and so on.
Ideally it is board that should decide the KRAs of your CEO. Under the pretext of delegation if this job is delegated then it is not delegation but rather abdication of responsibility by the board members.
KRAs will originate from the vision and mission of your organisation.
Hello Clara,
I beg to differ with Dinesh on generalising the experience of the forum members.
To define a KRA of a CEO the most common thred used are under these four headers
1. Investor Delight Factors
2. Customer Delight Factors
3. Employee Delight Factors
4. Societal Delight Factors
Based on the above four parameters you could specify further measure descriptions quantified per your industry base benchmarked with the market leader measured accordingly.
For further discussions you could reahc me on my co-ordinates.
Warm regards,
Srinath G
Zonal Head - HR - South
Dear Srinath,

I do believe in the statement "the purpose these discussions is not to achieve agreement but to generate dialogue and hence further our understanding of the issues". Hence thanks for challenging my views.

When I wrote that most members of this forum are young, I did not meant underestimation any member's seniority. Still I feel that the right place for this query is one of the groups of LinkedIn and not Citehr.

You have given four parameters of measurement. However, KRAs on these parameters can be decided only by board of directors and no one else.

Today falling market share No 1 challenge of newly appointed CEO of Nokia. Obviously this factor will overshadow any other factor.

CEOs are selected based on the challenges of the market. When Carol Bartz joined Yahoo in 2006, her task was cut out - to increase the revenue from the search engine and take on the competition with Google. But at the time, challenges of the CEO their rival's i.e. - Google were quite different.

First appoint the CEO and then tell the juniors to frame the KRAs is nothing but ridiculous in plain language. Furthermore, Clara has asked duties and responsibilities of CEO also.

Possibly, we need to enumerate here the duties and responsibilities of the board members. Everything else is secondary at this moment.


Dinesh V Divekar
Dear Dinesh,

Appreciate your belief...

Wrt your mentioning members being young it still doesn't represent a view which is broad-based and i disagree.

We are discussing about the what of a CEO'S KRA's but not who decides and i agree with that when you say it is decided by the Board.

Market Share is a derivative of Investor delight and KRA's measure outcomes in that the results thereof, therefore when I say we could derive factors of evaluations on a basis of measured description there is complete alignment of thought to what is sought by the requester.

Carol Bartz's joining to increase market share again gets aligned to the broader spectrum of evaluation on Investor Delight, we should not forget the reason for appointment was Investors being unhappy about he value of the firm as notated by the share value at that point in time and effected the change.

However, the finer aspects are duties and responsibilities to be charted out by the larger gamut of outcomes that are desired which are unique to an individual firm.

Warm Regards,
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