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Dear all,
I'm doing my research on PCMM (People Capability Maturity Model implementation in Service industry (Especially in Education Sector).
Kindly let me know if some one is interested in PCMM & Plz share ur knowledge about PCMM implementation.
I read a few no. of papers regarding PCMM implementation in Software companies. From that I came to know that it is for knowledge based industry.Can we apply this model to Educational Institutions?

From India, Bangalore
hi,
i,m engaged in a pcmm project just now and the question about the applicability of the model to other organizations(rather than software and informations one) is questioned... i want to know whether or not you have accessed informations about this issue...
o would thatnk if you help me...
bests

From Iran
Hi,
The PCMM framework can be applied to any industry irrespective of the domain. It is a process model which focuses on People Practices.
With the advent of ISO, COPC, CMM/CMMi and other Quality and Process improvement models, Organizations were faced with a unique challenge; All these Models focused on Improvement with respect to Operational Processes or Technology, but if we take a closer look at the operations of any Business Organization, the success of the Business depends on 3 factors :
1. People
2. Process
3. Technology
to deliver its Products and Services
The Critical point to note above is People as both Process and Technology are essentially tools used and driven by People and unfortunately there was no specific model which focused on People Practices. And this is exactly where People CMM comes in to the equation with its focus on the People Practices.
If you need more information/ help on PCMM please let me know; i can help.
thanks,

From India, Bangalore
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