Dear Senior,
While making the settlement with the union, it was decided that Management will provide 2 cup of tea or one time snacks to the worker.
Accordingly, the vendor was called upon,
The price of each cup of tea was fixed up to Rs. 2.50 - 3.00 per cup.
The price of snacks was fixed up @ Rs. 8.00.
can anybody help me out, how to administer the whole process.

From India, Haora

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dear jitendra, attaching here is ppt got from my friend, will throw a light on your issues. lets see seniors reply, but do provide some more information, as of know everything is fine...let see more
From India, Bangalore

Attached Files (Download Requires Membership)
File Type: pdf Canteen Management System.pdf (540.1 KB, 8084 views)

Dear Jitendra,
Calculate the cost of tea & snacks together for a day and accordingly multiply for working days i.e. 26 or 27 of months. Example, 2.50 + 8.00 = 10.50 * 26 days = Rs. 273 p.m. You issue coupen of Rs.273/- on the actual worked days of last month means a employee worked for 20 days then the amount will be of Rs. 210/-
According to above calculation pay to each and every individual through coupen from which they will avail the canteen facility.
You prepare a canteen policy after of working hours - i.e.
2-3 hrs. - Tea
> 3 hrs - 6 hrs - Snacks
> 6 hrs. - lunch / dinner ( if you ready to pay )
Then after maintain Canteen register of following accounts :
1. Canteen Requisition Slip ( on overtime )
2. Tea / Coffee Account
3. Coupen Account
4. Guest Account
5. Trainees Account ( if paying freely )
We adopted above canteen policy & agreement with great success.
If you have any query please mail me
Sunil Wagh
Head - H. R. & Administration

From India, Mumbai

Good presentation. It is high time organisation move from Rly Station modus canteens to professional catering Regards Kk
From India, Bhopal
  • I hope to have understood your problem correctly. It seems you have to offer either 2 cups of tea or a snack and cost of a snack is not equal to the cost of 2 cups of tea.
  • Only possible solution is to equate the two costs or live with the problem, if you can!!

From India, Pune
Canteen is one of the most sensitive areas in an Industrial estb.Personnel Mgrs have night mares due to IR issues arising out of problems in Canteen.
If I understand ,in your case you are just about setting up a canteen.Since it has been agreed on the price point with Union,it is better to tell them that the money would be paid calculated for the actual days of work to workmen.
The mgt will facilitate the canteen by providing space & identifying a vendor .
All purchases will be on cash directly by workmen to the vendor.
Make it clear to the union that the mgt will have no role in the running of the canteen.A committe comprising of some workmen& executives be set to moniter the same.
Shibu Jacob
Head HR&Admin
Lotte India Corp Ltd

From India, Madras
Hi Jitendra
One more suggestion you can issue canteen coupens as per price list you had already discussed with union i.e for tea @ 2.50 and snacks @ 8.00 with serial. no. to be printed on that.
This process can be handled by Security Supervisor or Time office executive or some one from HR deptt and for that you can go with different colour coupens i.e for tea can be yellow or snacks for red or as per suitablity.........
May be helpful for you or seniors can i have your views on this please.

From India, Bangalore
Hi Jiten, You need to formulate proper policy and procedure related to canteen. I am attaching herewith canteen manual for your information. Regards, Akatrap
From India, Mumbai

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File Type: doc CANTEEN POLICY 2I.doc (257.5 KB, 3911 views)

Dear Jitendar,

First please find out whether for your strength of employees you are required to run a canteen. If you are not required to run a canteen then refrain from it.

The second thing is if your worker is acceptable to receive the tea and snacks in the form of money please go ahead and pay them Rs.6/- (for two cups of tea) and Rs.8- for snacks i.e Rs.14/- X the number of day they report for work. Thereby you will ensure that you make payment only for those days he has worked. But please note that this monetary part of Rs.14/-/ day will be a subject point for negotiation every time the settlement is due.

The third thing is for tea and coffee you may consider installing a vending machine. It hovers around the price you are indicating. You can either make it self vending or have someone to vend it and distribute. If you make it self vending then there is a possiblity of workmen to crowd there and chat (this is not beneficial in the long run). On the other hand if someone distributes it at their work spot you can avoid it as this will not require any policing.

For snacks you can think of distributing biscuit packets. But please indicate to your workmen that you are not committing yourself to distribute biscuits of a particular brand and you will only distribute biscuits of your choice based on the value and not on the brand. The reasons for this is either the brand you are distributing may be withdrawn by the manufacturer or he might introduce an so called improved version at a higher price.

Hope these small tips will help you. But at the end of the day please ensure that you do not exceed Rs.14/ head/ day of attendance to contain cost.


From India, Madras
thank you Akatrap, Mr Kanan and others for their valuable suggestion,

I am trying to workout some way based on your suggestions. Actually the problem was something like this.

Management agrees to provide the 2 cups of tea . The union raised the problem that what about those not drinking the tea esp. the female working in our organisation. They demanded that if they are not drinking tea, Management shall pay them with Rs. 8.00.

Now, ultimately it was decided that those drinking tea shall be provided tea and those not drinking tea shall be provided with snacks- 1 time of same value. Value was Rs.8

Accordingly the vendor was called upon for discussion, where it was agreed by the vendor to supply the tea for Rs. 2.50 to Rs. 3.00 and Snacks for Rs. 8.00.

Now, after all these, management has left the issue to us- to manage the show, plan the way to adminster the same.

Problem is both the items has different value, is very difficult to adminster in long run, it may some time happen those drinking tea may also demand for snacks and those having snacks can demand for Tea. The situation is bit tricky. Management want to get profit from the agreed amount.. and worker want to get the maximum gain.

I think i am able to explain you the whole issue

From India, Haora

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