Dear all, Please Guide me, Being an HR, How to make Various Kinds of documents and reports for ISO Audit? Which are those types of reports? Please Guide Me........ Thanking you
From India, Pune
ISO Audit is having different types of documentation, each 1 is having various type of reports.
To know better about this procedure
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Mohanish Wankhede

From India, Mumbai

Hi below is the procedure in our company for HR as per ISO requirement. Hope It will help you.

1 Compare the competency of the employee with the competency needed for the position and analyse competency gap.

2 Develop training needs based on the competency gap, Skill Matrix and on the basis of the jobs, which can have significant impact on quality, environment and safety review the training needs as and when organization changes take place.

3 Methods to identify the training needs of personnel working for and on behalf of the organization:

a) Competency gap analysis exercise (for Jr. Executive & above category).

b) Skill Matrix exercise (for Staff & Worker on company roll)

c) Identification of training need on the basis of the jobs, which can have significant impact on quality, environment and safety (for contractual workers & sub-contractual workers)

4 On receipt of the competency mapping the overall training requirement will be revised by HR department in consultation with the HOD’s and based on the functional needs annual calendar is prepared and got approved HOD

5 Plan the training based on the yearly training plan and also review the plan and schedule the monthly training plan as per the availability of resources.

6 Conduct the training and record attendance.

7 Evaluate the effectiveness of the training as per the training effectiveness evaluation sheet.

Following types of programmes will not be covered for training evaluation:-

Meetings with business delegations, buyer-seller meets, meetings for business opportunities explorations, AGMs, Vendor Conference and general communication meetings.

8 Maintain records of the training / additional training.

9 Update the competency levels of the employees based on the training effectiveness.

10 Provide induction training to new entrants to make them familiar with the Quality, Environmental and Safety Management System and the consequences to customer of non-conformity to quality requirements. (For company roll employees)

11 For skilled employees on contract or casual nature a test be conducted by the functional head for the competency at the time of engagement.

12 Provide OJT (on the job training) for personnel in any new / modified job affecting product quality. Also inform about the consequences to the customer of non-conformity to quality requirements. Keep record of the training provided.

13 Conduct ‘Employee Satisfaction Survey’ at least once in a year. Develop action plans to improve the satisfaction level and monitor the implementation thereof.



From India, Faridabad
Hi Aarti,
Please find attached document for your reference. It will help you in the start up of a new HR dept. & also in the compilation of the relevant documents / records for HR dept.
Thanks & Regards,
S. Narendra Nath

From India, Hyderabad

Attached Files
File Type: doc Steps involved in starting up of a HR dept..doc (67.0 KB, 938 views)


Workplace Assessment and Training
You need to liaise with the company/authority that has provided the ISO certification to your company as they will be the people who will conduct your audit. You will need to comply with their requirements if you wish to retain your certification.
From Australia, Melbourne
HRD, Technical training
Hi, I am working as a junior executive in learning and development. What are the documents has to be maintained for auditory purpose?
From India, Delhi
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