Attrition Project At Genpact - Txt Download - CiteHR
Singhshalini1
Assistant Manager - Corporate Hr
Viraj0017
Student
Neha Perti
Student
+4 Others

Prime Sponsor - FactoHR.com - Payroll Software with GPS Enabled Attendance, Travel, Performance Management, HRMS. Explore Features
hello seniors ,
i am doing a project on attrition in Genpact content solution,I am doing my summer intership here ,can you guide me trough it also i am suppose to make a quesstionnaire also to analyse ppl please revert back its urgent...
Cite.Co is a repository of information created by your industry peers and experienced seniors sharing their experience and insights.
Join Us and help by adding your inputs. Contributions From Other Members Follow Below...
Hi Neha,
Well the topic which you have selected is quite good, Well include few things like why people are leaving the organization? Is it because of growth or salary? Also about the environment and the politics? How much does that effect? Well can i know you are doing this project in which branch of Genpact as based on that i can help you.
Regards,
Viraj
Hi Neha,

Since Genpact has got lot of process and i hope that content solution is also one of them, Well in Genpact the attrition most probably is based on salary, internal politics, Dis satisfaction with immediate supervisor, And sometimes lack of challenging work, Sinc the work which we do becomes monotonous it becomes difficult to concentrate, So your questionairre should be such that it should emphasis more on these things and the things which you see in your surroundings and in people around you.

Also Genpact Gurgaon has got lot of facilities for it's employees like free food, Gym and lot of other things but the only thing which people don't like in Genpact is salary, Otherwise everyone knows the amount of freedom and flexibility which a Genpact employee enjoys that no other company's employee enjoys.

Try to concentrate more on the general issues which leads to attrition, Very rarely people leave because of salary, it is always something else than salary and i.e the relationships of the employee with his/her supervisor.

I have seen many instances in Genpact where in people have left their jobs not because of salary but because of the relationships with their supervisors and a when a Genpact employee goes outside it gets double hike, So is it because of the brand name that people are getting double hike? Or the company itself pays less and other companies pay the salary which is in accordance with the industry? So when you provide the solution to the attrition problem you will have to dwell on this point, because most of the employees think that they are getting double salary because of the brand name of Genpact.

Well if you have anything then you can contact me on .

Chalo have a great day.

Regards,

Viraj
thanx viraj

ur ppt r quite its interesting quite insightful ;i am posting u the questionsonnire i would lik to gt ur opinion on it;and changes if any thanx looking forward to ur response

regards &thanx

neha

i will mail but i cant trough office so i am attachicg it right now

Employee Satisfaction Survey





Age…………………………………..

Sex…………………Marital Status……………………………… Band……………………………………………….

Number Of Children:…………………………………..Joining month and Year…………………………………

CTC………………………………………………………..





1. Overall, how satisfied are you with your current job ? (Please circle one number)

Very Very

Dissatisfied Satisfied

1 2 3 4 5 6 7



How do you feel about each of the following specific matters?



2. Communication and planning (Please circle one number for each statement)

Disagree Agree

Strongly Strongly

I understand the long-term strategy of the company. 1 2...... 3 4...... 5

I have confidence in the leadership of the company. 1 2...... 3 4...... 5

I have confidence in the top management of the company…….1 2...... 3 4...... 5



3. Please do mention your role in this company(Please circle one number for each statement)

Disagree Agree

Strongly Strongly

I am given enough authority to make decisions I need to make...... 1 2...... 3 4...... 5

I like the type of work that I do 1...... 2 3...... 4 5

I believe my job is secure.... 1 2...... 3 4...... 5



4. Corporate culture (Please circle one number for each statement)

Disagree Agree

Strongly Strongly

Corporate communications frequent enough... 1 2...... 3 4...... 5



I feel I can trust what the company tells me.. 1 2....... 3 4....... 5

I believe there is a spirit of cooperation 1...... 2 3...... 4 5



5. Your relations with your immediate supervisor (Please circle one number for each statement)

Disagree Agree

Strongly Strongly

My supervisor treats me fairly....... 1 2...... 3 4...... 5

My supervisor asks me for my input to help make decisions 1 2...... 3 4...... 5

My Supervisor give me full freedom to take any decision……….1...... 2 3...... 4 5



6. Training programs at your company (Please circle one number for each statement)

Disagree Agree

Strongly Strongly

Do you think that the company has provided as much initial

training as I needed... 1 2...... 3 4...... 5



Do you think the company has given you enough time to get

Settled to the work environment……………………………………..……1.... ..2 …3. ..4 .5



Are you provided with the minimum gadgets to perform your job…1 ..2.. …3 ..4.... .5



7. Pay and Benefits (Please circle one number for each statement)

Disagree Agree

Strongly Strongly

My salary is fair for my responsibilities........ 1 2...... 3 4...... 5



Disagree Agree

Specifically, I'm satisfied with the: Strongly Strongly

Amount of vacation 1 2...... 3 4...... 5

Work Environment 1...... 2..... 3...... 4 ....... 5

Perks that the company pays me.. 1 2...... 3 ..... 4...... 5

Challenging job...... 1 2...... 3 4...... 5

Work timings and work culture... 1 2...... 3 4...... 5

Salary.... . 1 2...... 3 4...... 5



Any Others Please Mention…………………………………………………………………………………………………..





Are there any benefits you would like added to company’ benefits package?



..... Yes.. o What would you like added? __________________________________________________ __________

..... No.... o



8. Are there any specific suggestion to improve your job satisfaction.



………………………………………………………………………………………..

9.If you had to leave this Company which Company will you preferably join?



…………………………………………………………………………………………………………………………………… ……
1) Please describe your position with the company.



2) How long have you worked for the company?

-- Select Here -- Less than 1 Year 1-2 Years 3-4 Years 5-6 Years 7-8 Years

9-10 Years More than 10 Years

Please tell us how much you agree or disagree with the following statements:

3) Employees have a voice in major decisions regarding changes in the work

environment.

Strongly Disagree

Disagree

Agree

Strongly Agree



4) I have received the in-house training I need to get my job done.

Strongly Disagree

Disagree

Agree

Strongly Agree



5) The environment of the workplace is comfortable and safe.

Strongly Disagree

Disagree

Agree

Strongly Agree



6) Employees are treated fairly and equally.

Strongly Disagree

Disagree

Agree

Strongly Agree



7) Management listens to employees.

Strongly Disagree

Disagree

Agree

Strongly Agree



8) I am treated with respect by management and fellow employees.

Strongly Disagree

Disagree

Agree

Strongly Agree



9) I feel under a great deal of stress on my job.

Strongly Disagree

Disagree

Agree

Strongly Agree



10) Please rate the following areas by level of importance with 1 being most

important and 6 being least important.



1 2 3 4 5 6

Employee recognition program

Ability to make decisions

Comfortable work environment

Employee training program

Company picnic

Christmas party



11) Please rate the following benefit areas by level of importance with 1 being

most important and 6 being least important.



1 2 3 4 5 6

Health benefits

Disability benefits

Retirement plan

Life insurance

Education assistance

Bereavement pay



Please tell us how satisfied or dissatisfied you are with each of the following.

12) How satisfied are you with the training and development of employees?

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied



13) How satisfied are you with the employees benefit package?

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied



14) Overall, how satisfied are you with working for the company?

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied



15) What do you like best about working for this company?



16) What areas of the company do you feel need improvement?



17) I would recommend others to work for this company.

Yes

No

Don't Know

18) Are you satisfied with your relations with the manager?

Yes

No

19)Will you leave this company if you get better salary then what you are

getting here or you would like to stick here?

Yes

No

20)Does salary matter or work environment?

Salary

Work Environment

Both

None

Regards,

Viraj
Hi Neha,
I have posted a questionaire, I think which will help you? Well i also work in Genpact, So i know few of the problems which they face and they go.
Well you can include few more questions if you want? Also mention in the end that the data will be confidential and it won't be given to an outsider, Well you are going for a sample of how many employees?
Well all the best for the project.
I will be waiting for your mail.
Regards,
Viraj
Hi Neha,

Find one more questionaire.

Questionnaire use for the survey in IT and ITES sector

Survey Form

Please complete the following information. This information will only be used for statistical purposes only.

Name (optional)

Name of the Organization

Position in the Organization

Age 1. Below 30 Years

2. 30-40 years

3. 40 years & Above

Gender Male Female

Qualifications

Level of management Entry level Middle level Senior level

1. For how long have you been employed in this organization? Please tick the appropriate option.

Less than a year

1-2 years

2-4 years

4 years or more(please specify)

2. According to your perception, please order the following factors which have been the reason why you have continued in your current job , from 1 to 9 (1 being the most important and so on).

1.Compensation



2. Employee Benefits like (Transportation facility, gym, library, rest room, 24/7 Cafeteria, Locker Rooms, sports etc.)



3 Job support and empowerment



4 Training and development & career growth opportunities (how the organization addresses the changing job needs and clearly chalks out your career in the organization)



5. Support /relationship with your superiors and colleagues



6. Organization culture and Policies



7. Job characteristics (Nature of work done)



8. Company’s image in the market



9. Work life - Personal life balance (how much quality time you can give to your family and not feeling sorry for not doing the same)



3. Are there any other positive factors that have motivated you to remain in your current job?

__________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ ______________________

4. Please tick the appropriate option with respect to your satisfaction level with Compensation issues of your organization.

Highly Dissatisfied Dissatisfied Neutral Satisfied Highly

Satisfied

1. Competitive Pay structures

2. Matching Pay to Performance

3. Matching Pay to Competencies

4. Non Monetary Benefits & Rewards

5. Stock option plans

5. What areas of compensation do you think the organization should pay more attention to?

__________________________________________________ __________________________________________________ __________________________________________________ ____

__________________________________________________ ___________________________

__________________________________________________ ___________________________

FOR THE FOLLOWING QUESTIONS PLEASE TICK THE OPTION WHICH REPRESENTS YOUR OPINION BEST

6. Your satisfaction level with respect to employee benefits of your organization. (Select your option)

Highly Dissatisfied Dissatisfied Neutral Satisfied Highly

Satisfied N/A

1. Leaves of absence

2. Sports & Health care benefits

3. Retirement benefits

4. Transportation Facilities

5. Recognition & Rewards for acquiring Higher Education

6. Encouraging employees to use free access to Infrastructure

7. Membership of Professional Bodies

8. Flexibility of work & attendance

9. Attending to employees daily chores(like, paying utility bills, taking care of laundry, complementary travel for spouses, informal social parties etc.)

10. Infrastructure Facilities

7. Your satisfaction level with respect to Training and development & career growth opportunities provided by your organization. (Select your option)

Very Dissatisfied Dissatisfied Neutral Satisfied Very satisfied

1. There are opportunities available for me to develop new skills.

2. I have the opportunity for career development within [Company].

3. I am encouraged to take the initiative in determining my own career development.

4. Supervisor’s efforts to identify your strengths and weaknesses

5. Recognition of performance by senior management.

6. Professional learning and growth opportunities

7. Adequate information on promotion is provided

8. Your satisfaction level with respect to your support /relationship with your superiors and colleagues in your organization. (Select your option)

Strongly Disagree Disagree Neutral Agree Strongly Agree

1. My supervisor is knowledgeable about my work

2. My supervisor takes time to listen to me

3. My supervisor gives me fair reviews

4. My supervisor has reasonable expectations of my work

5. My supervisor provides feed back about my performance

6. My supervisor makes sure I have sufficient training

7. Relationship with colleagues motivates me to stay in the organization

8. I feel valued as a team member.

9. Your satisfaction level with respect to organization culture and Policies of your organization. (Select your option)

Strongly Disagree Disagree Neutral Agree Strongly Agree

1. Management believes that employees are the most important asset of our firm.

2. Employees are constantly watched to assure that rules and procedures are followed

3. Employees share a pride in their work.

4. This organization has a code of professional conduct that employees are expected to follow.

5. Management encourages creativity, innovation, and continuous improvement

6. Management provides with good working conditions and infrastructure

7. Employees feel secure about their jobs at this company

9. I am satisfied with my involvement in decisions that affect my work.

10. Frequency of Salary review

11. I receive encouragement to come up with new a better ways of doing things.

10. Your satisfaction level with respect to Job characteristics of your organization. (Select your option)

Very Dissatisfied Dissatisfied Neutral Satisfied Very satisfied

1. Job Rotation

2. Job Autonomy

3. Challenging Work Assignments



4. Proper Feedback on Results achieved

5. Skill variety

6. The work I do make a difference here

8. The work I do enhances organizational productivity

9. Accuracy of Job Description

11. How motivated are you to see the organization succeed?



Very much Somewhat Not very much Not at all

motivated motivated motivated motivated

12. How flexible is the organization with respect to your family responsibilities?



Very much Somewhat Somewhat Very

inflexible inflexible flexible flexible

13. Are you able to balance your professional and personal life?

To a Great extent To Some extent Can’t say Not at all

14. Would you refer a friend / Relatives to apply for a job at this organization?



Definitely Probably Not sure Definitely not



15. For how long, do you think you will continue to work in your current organization?

One year Two years Three years Four Years

or more.

16. What are the factors that would compel you to quit your current job?

__________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ ________

(We thank you for your cooperation)

Regards,

Viraj

Attached Files
Membership is required for download. Create An Account First
File Type: txt questio_168.txt (7.3 KB, 694 views)

hi viraj, thanx for the quetionairre can you give me a sense of direction i hav send you a pm regarding my querie. Regards Neha
Hi Neha

in regard to your project on attrition in Genpact please find some points which may be considered in retaining our top employees.

Viraj has already sent you some questionnaires so I am not sending that.

Hope it will help you :-

1. Pay employees fairly and well, then get them to forget about money.

2. Treat each and every employee with respect. Show them that you care about them as persons, not just as workers.

3. Praise accomplishments and attempts:

Both large and small

Verbally and in writing

At least 4 times more than you criticize

Promptly (as soon as observed)

Publicly … and in private

Sincerely

4. Clearly communicate goals, responsibilities and expectations. NEVER criticize in public — redirect in private.

5. Recognize performance appropriately and consistently:

Reward outstanding performance (e.g., with promotions and opportunities)

Do not tolerate sustained poor performance — coach & train or remove!

6. Involve employees in plans and decisions, especially those that affect them. Solicit their ideas and opinions. Encourage initiative.

7. Create opportunities for employees to learn & grow. Link the goals of the organization with the goals of each individual in it.

8. Actively listen to employees concerns — both work related and personal.

9. Share information promptly, openly and clearly. Tell the truth … with compassion.

10. Celebrate successes and milestones reached — organizational and personal. Create an organizational culture that is open, trusting and fun.

Regards

Shalini


Hi...Viraj M doing summer project on atrition analysis of pharma industry.kindly mail m the content of this project..waaaaaaaiting for your reply...
Prime Sponsor - Talentedge.com "Interactive Anywhere Learning". Executive courses from top reputed institutes like IIM, XLRI, MICA. View Courses

This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2019 Cite.Co™