Making Relation With Others
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Dear all

Am working in the Hotel industry as HR, on 3rd July there was murder in the premises due to internal clashes between two employees thereafter admitted in the hospital while treatment one was No More and another employee is in police custody. As HR I have informed police about the murder in the premises and also I have informed their family members, all the police formalities have been completed along with my presence. Now what I want to know is this is newly established hotel and I have applied for PF and ESI registration, more than this what I have to do the further safety? And how can I solve the critical problem? Kindly advise me sir’s…………….
4th July 2010 From India, Bangalore
Dear Murali

My sympathies to the deceased employee. As a HR professional, I can understand the pain you are going through because of this incident. Police enquiries, visit etc., one side and the insecure/frightened employees on the otherside. I am not sure about your management i.e, whether they are supporting you or they are accusing of allowing this incident to happen.

Eventhough I have not faced such scenario in my HR career so far, based on the experience I am giving few inputs. Please analyse and if is suitable, please consider.

a) Since the case has become a police case, let them handle it and give required help to police.

b) You need to take against the person in police custody.

c) If you have any written employee rules/code of conduct which has been communicated to all employees, you can initiate necessary action based on the applicable rules.

d) Since it has become a police case, take the advice of your legal consultant whether you can suspend the employee who is in police custody. Because if you suspend him now and if the court doesn't convict him then definitely he will sue the company for wrong decsion.

e) Immediately convene a staff meeting and make it clear that indiscipline will not be tolerated at any cost. Highlight the rules and regulations applicable to indiscipline. If you don't have one, please draft one and implement on priority. This will give the management to take action even if indiscipline of minor nature occurs.

f) Put few trusted staff to get feelers from staff about mutual rivalry/disputes etc., so that you can take proactive steps to counter such rivalry/disputes.

g) Finally As a HR, please take care of your safety also. I don't want to scare you by giving real life examples wherein HR were targetted.

Have strong mental will to overcome this scenrio. If you believe god, please pray and take blessings. I do it whenver i am in a tough situation and you won't believe i will get the solution for the problem i am facing.

Wishing you good luck.

4th July 2010 From India, Bangalore
Hi Mr Murali , I wish * you will soon come out of this tragic episode that took place in your company .Pray to God for deceased employee , may his soul RIP. Good Wish ! Regards Maninder Kaur
5th July 2010 From India, Patiala
Dear Murali, There is a likelihood of some more outcoming issues related to this.Please call me on +919656000607. I need to discuss the matter in a more confidential way.
5th July 2010 From India, Thiruvananthapuram
Dear Murali,
Incidents take place at various places, still when it takes place at work, you should be careful in future.
There is no solution to mentality and only thing you can creat awareness in them about the aftereffects of such mishaps. Stay cool even if there is lot of caos.
The two idiots has already done their jobs. Take life as it comes and never let go.
Learning is continual process and keep such expereinces on top records as this would help you to study human behaviour in various situations.
Rest God is there to heal time.
All the best and take care,
5th July 2010 From India, Pune
Day by day hatred culture, not only within associates, even between friends has been mushrooming.
If we go through the news-papers, blood shed within the family members is also not surprising any more.
Our duty of informing police, arranging medical facilities etc. are only our legal responsibilities.
For happy life, one needs minimum four items i.e. air, water, food and environment(hygienic & ethical). But all these four items of natural resources are contaminated /destroyed by us the human beings.
Therefore, I think, something else beyond these mere legal activities is the CALL OF THE SOCIETY.
Is there any light at the end of the tunnel? And, how faaaaar is it?
5th July 2010 From India, Hyderabad
In post #2 'Bhavan' has given the practical tips. Follow them. I would only add two other points.
1. Get the social security schemes like EPF and ESI implemented immediately. That will give the remaining staff some sort of feeling of s economic safety.
2. Tighten the security measures such as frisking the staff at entrance and exit thoroughly to avoid entry of deadly weapons inside the premises. Ask the security guards to be on the alert and take rounds regularly to nip in the bud any skirmishes among employees.
You have asked " how can I solve the critical problem?". What 'critical' problem you are talking about? Can you be more specific?
5th July 2010 From India, Madras
Mr. Murli,
In fact this is not a big issue it is not the very first case in any hotel. There is no concern with your applications for PF ESI etc but remember when you lodge FIR on behalf of company you are applicant personally and key witness for petitioner side and you never disconnect yourself till the final decision of the case whether you are working with that company or not, no matter. It is also important that you have to face the case as applicant of the FIR and you will be prosecuted in case of any false u/s 182 CrPC.

For any help you can ask me at +91 9536881112
Manukant Sharma
Advocate & Corpo-Legal Consultant

6th July 2010 From India, Haldwani
Please dismiss the another one. who is admitted in hospital
Infuture, please allow the employees after a complete background verification about their past history
because a person who is about to murder is not from a good family background.
and please be strict in your policies ie., code of conduct.
if any quarrel between the persons just dismiss them or warn them strictly
this is how we have to work otherwise headache is ours.
please be clear code of conduct and disciplinay action
now if possible put an internal enquiry and suspend the other person for a while and settle him some amount if required
Thanks & Regards,

6th July 2010 From India, Madras
Respctd Seniors,
cant a preventive step be taken in such situations. i am talking about training employees w.r.t. SQ- the spiritual aspect of employee's skills. that can restrict such incidents.
6th July 2010 From India, Delhi
Dear Murali,
It is a painful experience that you are paasinh through. t is a wake up call to make sure allm legalm complilances are followed
Pl therefore go ahead with your labour related issues and complete them after due verification
Such experiences, may also make you more vigilant and mentally tough
Am a Businesn consultant from Chennai with emphasis on Cost reduction . There is always a saving potential in your Energy Costs and Asset protection Cost
In case of any support in caost reduction or Management services feel fre to contact or call 09444141440

6th July 2010 From India, Madras
bhavan you are put wounderful comments, and very possitive approach. He can handle this case and your points will help him.
6th July 2010 From Pakistan, Lahore
Dear Murali,
You have received very good suggestions
Please bear in mind, as HR, you need to extend your concerns
1. to the bereaved family of the employee who passed away by whatever possible support your organization could/should offer
2. emotionally help other staff who were witness to this incident and others affected
If you have access to a counselor, you can take his/her help too
Warm regards
6th July 2010 From India, Bangalore
Dear Murali,
As an HR it is your duty to find out what provoked the accused to kill the deceased.Its possible that he might have been provoked.I am telling u this because,in my first job about 13 years back,when I used to be at my desk working sincerely and also a bit scared as I was a new employee,there was an employee who used to harass me constantly all through out the day.The reason for this was that I was too sincere and good in my work and he was jealous about it.There where occasions when even I thought of ending it all by taking the knife from the office canteen and finishing him.But I kept my cool,which some people cant.Be-live me no human likes to be harassed all the time.
There where occasions when Seniors have played with my career and I had to leave that company for my own good as there was no other choice.A villain who plays with others life life-long is better dead or else he ends up ruining many lifes.
6th July 2010 From India, Ahmadabad
Thank you Mr. borntosin,
you are right 200%, i have taken local police help and almost all i have escaped from the problem, you please let me know what could be problems from the labour office and what kind of reports i have to send to concern office.
8th July 2010 From India, Bangalore
Dear Murali,
This kind of problems we can resolve based on our self-confidence
be positive and gather the information from others,
be confident nothing will ocur & impossible means im possible
don't fear for any threats
Immediately update the ESI and PF Registration with prior approval and acknowledgement
Balaji K
18th July 2010 From India, Bangalore
Great and quiet practical points Mr. Bhavan,
Mr. Murali, you can also take the owner of the hotel into confidence and sort some strategy out of this situation.
Condosolance to the family of the deceased employee of your hotel.
19th July 2010 From India, Pune
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