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gary.anderson
I would like to know if the "Factories Act 1948" applies to BPO's in India, If not, what other Acts or Laws apply? If it does apply, then are there any limitations? Thanks in advance to all those who take their time off to reply. Gary.
From India, Coimbatore
R.N.Khola
363

Dear Gary,
In general we see that BPOs do not carry any manufacturing process at their establishment as defined at section 2(k) of the Factories Act, 1948 & hence they are not found covered under this Act.They are covered under the State Shops & Establishment Act. We are required to go through all the Central & State labour laws keeping in view the number of employees employed at the establishment. To finalize the list of applicable enactments one should go through the applicability clause in every enactment.
With Regards,
R.N.Khola





From India, Delhi
azfar
7

hi IT and BPO will cover under
THE INFORMATION TECHNOLOGY ACT, 2000
(No. 21 OF 2000)
[9th June, 2000]
THE INFORMATION TECHNOLOGY [ammendment] ACT, 2008
this act will apply..
ammendment only limited, u can download IT 2000. it covers the whole of IT and ITES policies which had been framed by india goverment according to our policies.
its quiet easy.
it mainly covers about
“Digital Signature Certificate”
“information asset”
“licensed Certifying Authority”
“subscriber identity verification method”
“trusted person”
and so on...

From India, Chennai
Vasant Nair
90

Mr.Khola has given a very correct answer to your query. Follow his advice and you will find your solution. Vasant Nair Director Karma-HR 09717726667
From India, Mumbai
Bhide Vishwas
Hello !!!!!
The Factory Act 1948 may not be applicable to BPO, as its NOT a'Factory' as defined under the said Act ( mainly because of absence of 'Manufacturing' process). However, all other Labour are applicable to BPO employees as per the applicability of each Act. ... V. K. Bhide

From India, Pune
Diganta Sarma
Hi all, I want to start my own manpower outsourcing and staffing company in Guwahati. I need to know about all the documents needed to start off the same. If anybody have idea about the documentation aspect of this manpower outsource business, kindly mail me the same at :
Warm regards
Diganta Sarma
ThotS n SkillS
Guwahati-6

From India, Delhi
vkokamthankar
31

I am not sure if number of acts given by Mr. azfar are labour laws and they have anything to do with employees employed with BPOs. Correct me if I am wrong. Thanks
From India, Pune
azfar
7

ofcourse i always go with Mr.R.N.Khola sir
he is the foremost senior and well experienced person
he will give a very clear answer. most of my doubts had been cleared by him
i quoted IT act as most of the people wont accept.
most of the IT companies will follow SHOPS AND ESTABLISHMENT ACT.
IT act was created and it crosses a decade, but its not strictly followed by any govt.
now a days, many states are making use of this act
for an eg.. SYNTEL, a leading IT company is following IT act.
i got these info in my subjects and IT HR's had discussed with us about these act.
thanku

From India, Chennai
vkokamthankar
31

  • What are you saying??? ' IT Act is not strictly followed by any government' ??? then what for this act is enacted???
  • Is IT Act substitute for Shops & Establishment Act in your opininn ??
  • Is IT Act a 'Labour Law' concerning employees and their working conditions???

From India, Pune
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