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I'm doing a thesis as FYP for my Degrees course. My topic is about the quality of work life. I plan to use WRKLFQUAL as my conceptual framework. Anyone here can provide more info or journal about it?
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Please search the web and also CiteHr for Quality of Work Life. I just searched for WRKLFQUAL just to check if it is based on SERVQUAL and found quite a few articles.
Have a nice day.
A retired academic in UK
Please searc using WRKLFQUAL as the key term> Work Life Quality is nothing but Quality of Worklife with a different name. It uses the Gap Approach used by SERVQUAL. It is a tool for measuring QoWL. The paper titled "WRKLFQUAL: a tool for measuring Quality of Work Life
Research and Practice in Human Resource Management, June, 2009 by Indira Kandasamy, Ancheri Sreekumar" is availbe on the web from various sources.
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