Business Mentor, Consultant And Trainer
Training And Mentoring, Education Promotion,
It appears that you have written entire post with fixation that "training" is cost and this "cost" can be reduced by training in-house managers for this training.
Gentleman you have tossed this proposition but it misses wood for the trees. Any function requires expertise and training is no exception to it. By assigning job of training to operational and functional managers, you have not just given them some secondary duty in addition to the primary one but the you have given "secondary" role to the training function itself.
Whether my child studies in day time or night time, whether I take her studies or sends her to tuition is not important but what matters are the scores.
Alike who conducts the training is not important Mr Patro but whether you are able to attain your operational goals is important. In-house training or outsourced training, inbound training or outbound, training by departmental managers or training personnel of the training department are the secondary questions. Concentrate on the following instead:
a) Will your staff be able to meet their KRAs if managers coach them?
b) Will the consumption of resources be as per the budget by this method?
c) Will the activities be done in budgeted time? Will this new secondary activity called training will take toll of the managers time and they end up in working extra hours? If they work in extra hours, means they end up in getting stress? How will you manage their stress? Who will conduct training for them on stress management? Their GM?
d) Will the operations managers take this new job seriously? What if they take it nonchalantly? How will you establish their accountability?
e) You say that, in this new method "You do not carry extra training staff baggage". Gentleman does it not sound like our good old proverb " A lazy sheep thinks its wool heavy"?
f) Once I had Training Head of MNC. It operates in 105 countries. They wanted to reduce the expenditure on training. So they started their e-learning modules. Large number of staffs completed their e-learning courses and acquired the certificates. But their operational efficiency was never improved. They had called me to give proposal on starting classroom training once again, its cost notwithstanding.
g) In your new policy, if the operational efficiency reduces, then will you be able to measure the revenue loss? Will you be able to weigh this loss against "cost of carrying extra training staff baggage"?
Hope my above questions are sufficient as of now.
Dinesh V Divekar
Limit of your words is limit of your world[I][COLOR=#0000BF][COLOR=#FF0000]
6th April 2010 From India, Bangalore
7th April 2010 From India, Delhi