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Hi Friends
I got a proposal for designing training programe for-
" Personal Grooming and Objection Handling "
for employees working in IT sector
Please suggest me on the contents that can be included :?: in Personal Grooming session and Objection Handling session for IT personnel
This training is preferably for 1 day :!: if contents seems to be very interesting which can not be slikped out :arrow: then the sessions can be extended to the next day also
I have to submit this as soon as possible - :idea: - friends, please throw a light on the contents which must be included
Awaiting for your reply :shock:
Warm Regards @ Good Luck
Sravanthi

Hi Sravanthi,
For personal grooming you need to talk about dressing code, body language, personal hygiene, and ettiquetes.
For Objection handling you can talk about
Listen: Listen carefully and acknowledge
Isolate: Try to find out the actual issue by asking relevant specific questions
Solve: Solve the issue
Take feedback: Take feedback for the solution provided

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