Mahr
Head - Human Resources
Munagada
Business Excellence, Management Systems
+1 Other

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Hi,
I have a small team in my organization that seems to be sabotaging its own work. The client is tough, but the team members seem very immature. Attrition is also high. We can sense they are not happy, but they are unwilling to talk to HR or their managers about their issues. We are considering team-building activities, but they are so cynical that it may not be effective. Have you faced such situations before? Can anyone suggest what can be done?
All your advice is sincerely appreciated.
Regards,
Sree

Reasons for this disengagement can be--
1. Micromanagement: Sometimes bosses do not trust their subordinates, or underestimate the capability. Hence, they don't delegate entirely & whole-heartedly, this offends the subordinate.
2. Working under intimidation: Some bosses like to put a lot of unnessary pressure, and employees loses interest.
3. Not providing entire picture / lack of transperancy.
4. Making fake promises: In order to motivate employees, managers show carrots which are non-existent.
5. Lack of empathy for employee situation
6. Use improper mode of communication: For example, military kind of communication.
Regards,
M Rama Krishna
TQM & Business Excellence Coach

1. Always openly communicate to all team members and talk the things in which
they have interested.
2. Find out why do you think that all the team members are unhappy.
3. Discuss with team why they don't like to talk to HR.
4. Why the company is unable to retain the talent? (find out)
5. As a senior find out whether management, HR are keeping their promises.
6. More you communicate, more you will come to know the root cause of the problem.
7. Don't think that team building activities will not work, it will work fine.
Regards,
M Rama Krishna

Thank you for your perspective, Mr Rama Krishna. We initiated a series of discussions today with some of the resigned employees. After reading your responses, I'm feeling more positive that we can change some issues within the team. As you rightly pointed out, the problems stemmed from one bad manager. After getting complaints about her dictatorial style, we have moved her out 6 months ago, still the dissatisfaction continues. Which is why I wonder if there are deeper problems here. We are starting with an attitude survey, lets see what it throws up.
Dear Sreeee_HR,
I certainly understand your frustration. However let me tell you that you have to specify the industry type you are working with and the strength of the company. Then you need to make an analyze on to the level of the morale and to the rate of attrition in %. Then try to sort out the a sessions with the seniors.
By this you would be able to sort out little of the issue. From there you can make a plan of action. Then study the company by having a soft talk session.
By doing all these things you would surely be able to analyze the situation at least by 15 % and that would be good on for you to get a push in the issue...
Anyway All the Best!

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