Re: How To Improve Communication Skill/etiquette - PPT Download - CiteHR
SomGollakota
It Management
Thejeswini
Counseling
Mohamed Elhusseny
Product Specialist
+4 Others

Cite.Co is a repository of information created by your industry peers and experienced seniors sharing their experience and insights.
Join Us and help by adding your inputs. Contributions From Other Members Follow Below...
Dear All Pls find below tips for improving writing skill

Writing Skills - Before You Write It Down, Know This
Many people are intimidated by writing. Even so, there are times when writing is the best way to communicate, and oftentimes the only way to get your message across.

Write With Necessary Caution...
When writing, be mindful of the fact that once something is in written form, it cannot be taken back. Communicating through words can be more concrete than verbal communications, with less room for error and even less room for mistakes. This presents written communicators with new challenges, including spelling, grammar, punctuation, even writing style and actual wording.

Thankfully, today’s technology makes memo, letter and proposal writing much easier by providing reliable tools that check and even correct misspelled words and incorrect grammar use. Unfortunately, these tools are not fail proof and will require your support, making your knowledge in this area important.

The Importance of "Style"...
Some of the most basic tips to remember when writing include:
  • Avoid the use of slang words
  • Try not to use abbreviations (unless appropriately defined)
  • Steer away from the use of symbols (such as ampersands (&))
  • Clichés should be avoided, or at the very least, used with caution
  • Brackets are used to play down words or phrases
  • Dashes are generally used for emphasis
  • Great care should ALWAYS be taken to spell the names of people and companies correctly
  • Numbers should be expressed as words when the number is less than 10 or is used to start a sentence (example: 10 years ago, my brother and I…). The number 10, or anything greater than 10, should be expressed as a figure (example: My brother has 13 Matchbox cars.)
  • Quotation marks should be placed around any directly quoted speech or text and around titles of publications.
  • Keep sentences short
While the above tips cover the most common mistakes made when writing letters, memos and reports, they in no way cover everything you need to know to ensure your written communications are accurate and understood.

While this takes some practice, there are many sources available to assist with writing style, including “The Elements of Style”, by Strunk and White. One glance in any newsroom or on the desk of even the most accomplished writers and you are sure to find this small, easy-to-read, easy-to-understand, no-nonsense guide to writing. It is clear, concise and perhaps the best book of its kind. If you plan on writing a great deal of letters or even proposals, it is strongly recommended that you picky up this nifty guide, which by the way, will fit in your shirt pocket.

Letter Writing Hints...
When writing letters, it is best to address the letter to an individual. And, when beginning the letter with a personal name, be sure to end it with an appropriate closing, such as ‘Sincerely yours’. If you cannot obtain an individual’s name, consider ending it with a more generic (less personal) closing, such as ‘With kindest regards’.

For normal business letters, your letter should start with an overall summary, showing in the first paragraph why the letter is relevant to the reader. It’s not a good practice to make the reader go past the first paragraph to find out why the letter was sent to them.

The body of the letter needs to explain the reason for the correspondence, including any relevant background and current information. Make sure the information flows logically, ensuring you are making your points effectively.

The closing of the letter is the final impression you leave with the reader. End with an action point, such as ‘I will call you later this week to discuss this further’.

The Importance of Careful Proofing
Perhaps the most important thing to remember when writing a letter is to check it thoroughly when it is completed. Even when you think it is exactly what you want, read it one more time. This “unwritten” rule holds true for everything you write – memos, letters, proposals, etc.

Use both the grammar and spell check on your computer, paying very, very close attention to every word highlighted. Do not place total faith on your computer here. Instead, you should have both a printed dictionary and thesaurus nearby to double-check everything your computers editing tools highlight, as these tools are certainly not always reliable, for a variety of reasons.

When checking your written communications, make sure the document is clear and concise. Is there anything in the written communication that could be misinterpreted? Does it raise unanswered questions or fail to make the point you need to get across?

Can you cut down on the number of words used? For instance, don’t use 20 words when you can use 10. While you do not want to be curt or abrupt, you do not want to waste the reader’s time with unnecessary words or phrases.

Is your written communication well organized? Does each idea proceed logically to the next? Make sure your written communications are easy to read and contain the necessary information, using facts where needed and avoiding information that is not relevant. Again, outline the course of action you expect, such as a return call or visit.

Close appropriately, making sure to include your contact information. While this may seem obvious, it is sometimes overlooked and can make your written communications look amateurish. This can diminish your chances of meeting your written communication’s goals.


Looking for valuable suggestion.

Regards,


Go through this thread and you will find more valuable attachment for improving communication skill.
Community Prime Sponsors
FactoHR.com - Payroll Software with GPS Enabled Attendance, Travel, Performance Management, HRMS.
Talentedge.com "Interactive Anywhere Learning". Executive courses from top reputed institutes like IIM, XLRI, MICA.
Good job. Nicely done. Here are a few more tips.
- Avd usng SMS styl txt lng in ny nd all comm (such as emails, this website postings etc.). It's really irritating to the reader with even half decent command over English. Besides, it makes a reader think you are lazy and unprofessional.
- Keep sentences short - 15 words or less (10 or less is better). If it is beyond 15, you said too much in one sentence.
- The key message comes out first; Supporting/background information later
- Multiple messages in one communication may lead to much confusion. News Letters, Status Report etc., are exceptions.
- The core message may be lost in verbose examples. Keep them short!
- Make your statement and then make your case. Else, run the risk of losing reader’s interest or focus.
- User proper punctuations. E.g. there is a space after a period or comma, not before!
Perhaps more later :-).
Thanks for posting. Keep going!
Best regards,
-Som G
Check following link this may also help

Soft Skills Training Courses CBT Online Live Onsite - CBT Planet <link updated to site home>

Available Soft Skills Training Courses:

* Anger Management

* Building Self Esteem

* Business Ethics

* Business Etiquette

* Business Writing

* Call Center Management

* Communication

* Conflict Resolution

* Creativity and Innovation

* Customer Service over the Telephone

* Decision Making

* Delegation

* Diversity

* Email Etiquette

* HIPAA Certified Administrator (CHA)

* HIPAA Certified Professional (CHP)

* HIPAA Certified Security Specialist (CHSS)

* Interviewing

* Leadership

* Managing Performance

* Marketing

* Mentoring

* Motivation

* Negotiating

* Organizational Skills

* Presentations

* Problem Solving

* Project Management Basics

* Project Management Advanced

* Project Teams

* Public Speaking

* Risk Management

* Sales Management

* Sales Skills

* Sexual Harassment Training

* Team Participation

* Time Management Training

* Virtual Teams
Find this attachment, which will be beneficial for improving communication skill. Regards,

Attached Files
Membership is required for download. Create An Account First
File Type: ppt Effective Communication Skills.ppt (693.5 KB, 5923 views)

all the informations are so valuably and knowledgble i you all carry on like this and provide us more like this.. i also try for this .... thanking you.
Urgently required Soft Skill Trainers Kindly contact Jaya - 9766335502 Propel Education Andheri East
Dear Bhuvan

FIND TIPS FOR WRITING AN E-MAIL COVER LETTER
The cover letter serves as the introduction to your résumé. No résumé should ever be sent without one. A cover letter not only expands on what is listed on your résumé, but also gives you the opportunity to explain aspects of your education and work history that relate specifically to the qualifications of the position. Studies indicate that your cover letter has an expectancy of about eight seconds, so it must be informative.
The letter should have three recognizable parts:
1) the
opening that explains why you are writing (I’m responding to your advertisement);

2) the main body that demonstrates competencies you have achieved through two or three of your most recent accomplishments and gives the reader good reason to interview you;

3) and the closing that expresses your desire for future communication.

Be sure your letter draws a connection between the needs of the current job opening and skills you can bring to the position.

Regards,


Find one attachment for communication, hope it would be also more useful for improving effective communication. Regards,

Attached Files
Membership is required for download. Create An Account First
File Type: ppt communication.ppt (101.0 KB, 729 views)

I agree Mr P.K.Jha, Manager-HR comments. Shorterning the words not give clear idea. K.Ramachandran
Hi,
A very nice and helpful posting... The reference to "The Elements of Style" was even more helpful... This on eis gem of a book.... Here is the book attached.... Please go through and benefit from it.....
-Shine

Attached Files
Membership is required for download. Create An Account First
File Type: pdf Elements of Style.pdf (154.3 KB, 502 views)


This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.






About Us Advertise Contact Us
Privacy Policy Disclaimer Terms Of Service



All rights reserved @ 2019 Cite.Co™