for newcomers in sales, training consists of two parts, basic selling skills and product knowledge. I have written a book though unpublished, Basics in Direct Sales Techniques. The book is lively but 100 percent valuable and effective when orally said. One full day is needed for this training. The second day could be used to impart product knowledge and the model for selling. You may send me an email with this reference so that I can send you the ebook feee of cost.
r c bhardwaj
and mark a copy to 9th June 2010 From India, Khopoli