Ajmal suggests a very detailed mission statement.
I wonder how many people could remember all of that in detail? I know I couldn't!!
However, this question has got me thinking about the role of HR and training in a strategic sense.
In short, the question is, what are we (HR & training) here for?
My response, I guess my mission statement is this:
"To enable the organisation to develop and effectively execute its strategy"
There are two aspects allowed here:
1 - The development of senior management's capabilities to actually develop an appropriate strategy through training, coaching, the provision of tools etc.
2 - The support of the strategy development process by (a) providing appropriate, relevant, timely, concise, accurate and credible information on what the workforce is currently capable of doing, and what it's potential is - there is no point having a strategy if the workforce are not capable of carrying it out!
3 - The development of the rest of the workforce in terms of capability, values, attitude, behaviours, directly (by providing courses, including to line managers in delegation, motivation, leadership etc) and indirectly (through developing others so that they can in turn help develop their colleagues)
HR and training add value by enabling the organisation to (a) execute its strategy and (b) to do so as efficiently and speedily as possible.
Viewed from this perspective you can see that HR and training is just as critical as marketing, finance, operations, engineering, and all the other functions.
Where HR and training are failing to deliver in all of these regards, organisations are developing and executing strategies poorly - either the strategy itself is poor, or it is poorly implemented - often it is both.
Just look at the quality of the process used in your organisations to develop and execute strategy!!
23rd July 2005 From United Kingdom,