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Divya Chandarana
9

Hi Friends,
I would like to know if we have certified workshops which could be completed online.
Workshops on general topics like
Personality Development
Communication
Teamwork
Creativity
Teambuilding etc...
I work for a BPO Company with almost 100 employees.While discussing about the benefits to employee we felt that sponsoring employees further education works out a costly affair.As far as the above mentioned workshops we would not be able to organise it in house due to the shift constraint as the shift timings are 4.30 Pm -1.30 Am.Hence would be great if these are available online.Cost factor is definetely a priority.
Hence it would be helpful to get our valuable suggestions on this!

From India, Madras
Dinesh Divekar
7855

Dear Divya Chandarana,



Recently a Training in Charge of one MNC (that operates in 105 countries) had called me for discussion on training programmes for the staffs of his company. He lamented that though his company has well-designed on-line training modules, company staffs do no nominate them for these modules. The few who nominated, did not translate the learning into positive changed behaviour at their workplace. He told me that his company, at India unit wants to start again class-room training to improve the workforce productivity.

For that company, after doing the on-line training or learning, staffs acquired the certificate but problems at the workplace continued as they were.

Rather than on-line workshops, I would recommend class-room learning. Nothing will ever suffice them. If one can learn from on line classes then in what way our good old books were inferior?

You say that "While discussing about the benefits to employee we felt that sponsoring employees further education works out a costly affair". Have you done cost-benefit analysis then made this inference? I don't think so. Training cost was all along a small cost of non-training. Answer depends on your methods of measuring cost of non-training.

You say that "As far as the above mentioned workshops we would not be able to organise it in house due to the shift constraint as the shift timings are 4.30 Pm -1.30 Am"

Solution: - conduct the in-house training also from 4:30 Pm to 1:30 Am

You say that "Cost factor is definetely a priority". What is your priority? Allowing revenue leakage because of non-training or cost of training? The former is invisible hence it is safely assumed it does not exist. Latter is visible hence it is assumed as cost.

I conducted a training programme on "Decision Making Skills" for the 18 plant engineers. At the end of the session, I asked them "if you had taken this training say 1 year ago, how much revenue you could have saved of your company?" Trust me the answer came down to Rs 25 lakhs to 50 Lakhs. You may say that this is far inflated however, if you take small part of this figure - Rs 5 lakh, this in itself is a big figure. What was the cost of my training programme? A minuscule portion.

I conducted a training programme for one consumer durable company (it is prominent national brand). Total cost of non-communication against 20 participants worked out to Rs 1,11,475/- I had told them to write workplace goof-ups of non-communication. It worked out to this amount. I have proof of what they wrote in piece of paper.

I conduct training programme on each of the module mentioned in your post. In fact I conduct more than that. You can go through my Training e-brochure attached to this reply.

Thanks,

Dinesh V Divekar








From India, Bangalore
Attached Files (Download Requires Membership)
File Type: doc Management and Behavioural Training e-Brochure (Revised).doc (141.0 KB, 135 views)

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