creativitysparkles
We are dealing in the Hospitality Industry and I require advice pertaining to the aceptance letter of one of our employees from his previous company...

This employee was earlier working in company A where he quit. Four months later he joined our company.

In our company we require a copy of the acceptance letter of resignation to be submitted or the experience certificate. The problem is that company A, is not willing to give a copy of the acceptance letter as , per their company policy, they are not allowed to give out this document. (this is as per the previous reporting manager of the employee)

I spoke to the employees reporting manager, the employee has been given a good reference by his reporting manager, however the manager refuses to give the copy of the letter. He is not willing to let HR to HR talk as he says he too is a concerned authority. He says we could go over and see all the documentation, but he is not willing to give us a copy. What does one do in this case? Where this documentation is required at our end and where the previous company refuses to give this documentation...

From India, Delhi
JyoZenith
Hi,
You should observe the facts about the new joinee, whether he has served the notice period or not, whether he has been formally relieved by his previous employer or not, whether he has any kind of obligations or dues towards his previous employer, these facts make lot of difference.
Regards,
Jyoti

From India, Mumbai
creativitysparkles
Everything is verbally confirmed - However there is no written documentation to support this confirmation.
Did try emailing the previous manager but the email bounced back and the previous manager does not remember his email id!

From India, Delhi
amontahir
1

I would suggest that you may visit his previous company and then may check the documentation over there physically, or you may send someone from your department to do this. the person who will visit should submit a one-page report that he has seen so so... docs and based on that report, recommendation may be made. That report will be your authentic document for that person.
Tahir Ali Khan

From Pakistan, Lahore
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