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Here is part 7 on Conflict and Negotiation. Cheers Prof.Lakshman

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Dear Professor,
Rich contents & absolute professionally prepared. Many points which I was missing on (not getting the correct management term) were found and explained well in this series.
Thanks a lot...more insightful topics awaited.
Happy 2007..
Nitin Pathak

Dear Mr. Lakshman, I have gone through all the presentation you have put together! They are simply amazing. Thank you so much for sharing these with us. A very happy New Year to you! Regards Sowmya
Dear Professor Lakshman
I only joined recently and when I received the newsletter today one of the topics were Conflict Analysis. I am employed by SARS in South Africa and my work is to develop soft skills training manuals. There is 2 manuals that I still need to develop and that is on on Conflict Management and one on Negotiation skills.
Going through your part 7 on Conflict and Negotiation I realised that I would appreciate it if you could be so kind to forward the other 6 parts to my email address. Would I be able to use some of your ideas in my manuals? My email address is below.
Kind Regards
Nelia Shaw
Specialist: Research & Design
Fax: 086 549 7585

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