sharing a book from my collection on comunication skills ms mubarak nawaz
From India, Hyderabad

Attached Files
File Type: pdf Handbook-on-Communication-Skills.pdf (4.54 MB, 16413 views)

Hi Mubarak Nawaz, Kudos to you for the excellent post. The self-assessment tests at the end will really help the reader to assess the extent to which he/she has acquired the requisite commncn skills. Continue such good work.
From India, Madras
You guys are posting bulk of information here. I am new but I like this site very much. Really a trasure for those who want to imporve in many areas in life.
Thanks a lot Mubarak for the valuable handbook. Keep on posting.

From United States, Dallas
Hi Mubarak Nawaz, excellent piece of handbook on Communication Skills. I was hunting for an appropriate book on Communication Skills and was extremely delighted when I read through the handbook you are sharing. Thank you for your kind heart in sharing such a great book.

From Brunei Darussalam
Dear Nawaz

Good addition on Communication skills. Thnalks for sharing. I have developed an e- book on Statistical Methods for HRD and also conduct workshops for corporates. To get a soft copy contact before october 10.

Dr.H.K.Lakshman Rao Ph.D(Mgmt.),M.Phil (Statistics)

M.Sc(Stat), M.A(D.Ed.),M.A(Pub.Adm),M.A(R.D) M.Sc(Psy,), M.A(Econ,) OR & SQC (ISI.),AMP (IIMA), DDE. SAS Cert.

(Former Gen. Manager MFL & Prof. & Head Dept. Management CEC)

Management, Corporate & Statistical Consultant & Six Sigma Faculty

“ANUGRAHA”, 33, Krishnapuri, R.A.Puram, Chennai – 600 028

Ph: 044-43060656, M: 09381036989, e-mail:

A. Educational

 Ph.D. (Management)

 M.Phil(Statistics)

 M.Sc(Psychology)*

 Master’ Degree in Statistics ( Mysore University)

 Master’s Degree in Public Administration( Madras University)

 Master’s Degree (Distance Education-IGNOU)

 Master’s Degree ( Rural Development)

 Master’s Degree ( Economics)*


 PGD in Operation Research & SQC (ISI)

B Participated in M.D.P. of:

 Indian Institute of Management, Ahmedabad

 Indian Institute of Management, Bangalore

 Indian Institute of Management, Calcutta

 Administrative Staff College, Hyderabad

 XLRI, Jamshedur/Indian Institute for Public Administration, New Delhi

 School of Business Management University of Hawaii, Honolulu (USA)

C Professional Training / Research/Consultancy

 Marketing Management

 Management Information Systems (MIS), Six Sigma

 Distribution Management / Logistics Systems

 Rural Marketing / Agricultural Marketing

 Quantitative Techniques / Operations Research & Cert. SAS( SAS institute USA)

 Consultation for Pharmaceutical industry

 Business Policy / Corporate Management / Strategic Management/Soft- Skills

D Major Assignments

 Research Fellow (Sr. Professor of International Study at West Center, Honolulu, Hawaii (USA) on four the and half year study on “Fertilizer Marketing Systems” in South East Asian Countries.

 Associated with the “Study on Urban Employment Generation” Sponsored by World Bank.

 With ITC for carrying out statistical analysis on their 18 month project on the comparative efficacy of Organic Neem based pesticides over Chemical pesticide Melathion on Stored food Grains( Wheat) and successfully presenting to Ministry of Food , Govt. of India on behalf of ITC.

 FAO / Bay of Bengal project “Development of Micro Enterprises” * Australia India International Education Foundation. Australia- India Higher Education Programs

E Visiting Faculty / Member Board of Studies / Examiner / Project Guide

 University of Hawaii (School of Business Management), USA/ University of Hyderabad

 University De Paris- Department of Management/ Switzerland school of Hotel Management/ London Business School

 London School of Business Administration, University de Paris, Swiss School of Management Switzerland

 IIM.Birla Institute of Technology & Science (BITS), Pilani (Rajasthan)

 Ashok Leyland, Management Development Centre

 Ambedkar Institute of Management Studies (AIMS), Vishakapatnam

 Indian Bank Staff Training College, Chennai/Doddaappa Appa Institute for M.B.A , Gulbarga

 Micro & Small Enterprise Development Institute MSEDI- GovT of India, Guindy, Chennai

 All India Management Association (AIMA), Delhi & Madras Management Association(MMA)

 Anna Institute of Management (Tamilnadu Govt.), Chennai

 Consultant to : Friday Solutions, B-School,ITC,Stratigic HR Services, Delhi

 National Institute of Agricultural Extension Management( MANAGE), Hyderabad

 Madras School of Management Science (University of Lincon of Lincon Shire, London)

 Vizag Steel Plant, Visakhapatnam

Modular programs offered: Statistical Methods for Management, OR/SQC, Marketing Research, Project Management, SOFT- SKILLS, Rural Marketing, Corporate Social Responsibility(CSR),Time Management ,SCM,CRM,FTMP, TQM


G Guide / Examiner : Ph.D. of Madras University, Pondicherry , BITS & other Several Universities

H Alumnus of:

 Indian Institute of Management Ahmedabad, East West Center, Honolulu, Hawaii (USA)

 Fulbright Scholar (USA), Council Member Operations Research Society of India( ORSI)

I Publications:

• One hundred and seventy Seven papers(Seminar/Workshop, Conferences/Journals/magazines) and four books, Development of sides and Modules for M.B.A on Management Statistics for Managers. Presented papers on Management Education & Operations Research at several National, International seminars. Speaker/ interviewer-CVC Radio Australia, ALL India Radio

J Countries Visited:

• USA, UK, Malaysia, Singapore, Japan, Thailand, Nepal, Pakistan , Srilanka., Rome, Paris, Switzerland,, Netherlands

• Modular Programs offered: QM for Management, Research Methodology, Marketing Research, Rural Marketing, Soft- Skills, SQC Techniques, CSR, SCM, CRM, Time Management, Placements for MBA,

• Contact : “Anugraha”, 33, Krishapuri, R.A.Puram, Chennai – 600 028

Ph: 044-43060656 . Mobile:9381036989/, * in progress

From United States
This is really very good to improve the communication skills.

From India, Chandigarh
Dear Mubarak, Real good one, thanks for posting it. We normally come across ppt’s on this subject, rarely do we get good material like this. Thanks once again.
From India, Bangalore
some more material on commununication
From India, Hyderabad

Attached Files
File Type: doc Communication Handbook with Case Studies.doc (128.0 KB, 1713 views)
File Type: pdf communication Powerfull Words.pdf (43.2 KB, 1592 views)
File Type: doc Communication Skills work sheets.doc (133.0 KB, 1755 views)

hi friends enjoy this book and upgrade your communication skills mubarak nawaz
From India, Hyderabad

Attached Files
File Type: pdf Creating Communication.pdf (950.6 KB, 868 views)

Dear Mubarak
Nice to be part of this group to be benifitted with contributions from the members.
The case study contents are very good. Infact, one of the key factor for good communication is listening.
Tips for listening, active listening part is really good

From United Arab Emirates, Dubai

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