Rbiyer
Consultant

Hello Folks,

I am working in an IT Consulting and services organisation in India, we are into IT Staffing both International and Domestic (Technical Recruitments).

New Vertical: We have started an offshore development team in India, which supports the international offshore projects.

Now we are nearly a staff strength of 30 employees including the International (Night Team) and domestic (Day team), which is about to reach 40 - 50 soon.

I am heading the domestic recruitment both in house and external for our external clients, who seek for our recruitment support on contract & permanent positions. I take care of the account management, business development/sales and the our internal resource needs as well.

I want to start up with an internal HR Department as i want things to be more organised in my company, the deciding management is primarily based out of the states (USA) and they cant see the need of an HR department in India office, possibly due to the following reason:
  1. The HR department is not required as the accountant looks after the payroll / leave management and the Admin work. The appraisal system is not defined and the individual who wants a salary hike requests the president directly, which is generally once in a year.
  2. The presence/leave/In & Out time is recorded on an attendance register, which is not monitored regularly.The accountant remains dependent on the data entered individually by the staff.
  3. Cost incurred on the HR department will have no monetary returns.
  4. Business means sales in the form of staffing / placements.
Guys please help as to how to start the HR department which may lead to a proper organisation development and smooth process.

I am ready to work extra to make it possible and successful, as it would also enhance my learning and ability.

I would also like to receive advices and suggestions from some of my friends who have started an HR operation in an IT Based start up company..

Pls help me :icon1: !!

Regards,
Ronnie
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Dear Ronnie

Appreciate the initiative. Ask few fundamental questions

- why HR department? (you are citing organized way, what needs to be organized?)

You have to prepare a case for the US management team to know the importance of the HR function. This should be contain

- why HR department- its functional requirements describing

- developing formal structure, systems and process for the organization with respect of recruitmet, traininig, compensation, performance management etc

- resource requirement for the HR function

- How the cost is justified in terms of ROI for the HR department

If you can establish this case, you would be able to get the nod from US management, i presume

Then setting up the function/department activities needs to be planned. This is to design and develop HR systmes and processes for streamlining and standardizing the operations to avoice ad-hoc practices (such as appraisal and increments, direclty speaking to president by employees etc)

Hope this gives an idea to start with

Best regards
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