Hi Friends, I am posting a ppt on Customer Service Training. I have used some materials from various resources including various material available on citehr. I hope you people will find it useful.
30th August 2009 From India, Delhi

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File Type: ppt Customer Service.ppt (859.5 KB, 12117 views)

Recruitment, Induction, Handling Grievances,
+3 Others

Dear Vikram,
Thanks for that ppt on Customer care. Do you have any material / ppt on Selling skills also. In case you have please mail it to me on . also want to know whether you have list of Recruitment / manpower consultants working for Retail sector in Mumbai.
Awaiting your reply.
Thanking you in anticipation,
1st September 2009 From India, Mumbai
Thanks, Vikram for this presentation. I have been working in customer care ( operations) since last 8 years and I totally agree and appreciate the presentation. First you require the qualities to be a good customer service representative but over the period you imbibe so much from the job that it becomes your way of life.
thanks very much once again for this informative ppt.
1st September 2009 From India, Bangalore
RE : Customer Service PPt Good, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read. rgds Leela
11th April 2010 From Malaysia, Melaka
Good presentation & useful.
And need suggestion............
Am Working for a reputed apparel trading company, we are getting huge customer entry we are unable to serve them at a time. Some of the customers are irate when they dint get the service. Is there any suggestions, activities or tips to overcome this. Please share your words on this.........
3rd November 2012 From India, Mumbai
abszsm 187
Dear Mr.Vikram your presentation is excellent thanks for sharing with us, you have discussed the points which are practical — regards — amar bir singh
15th February 2013 From India, New delhi
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