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Dear Friends, We are going to implement ISO 9001:2008, hence request members to share Training Procedure, Format of Competency matrix and formats related to ISO 9001:2008. Thanks & regards, satish
Dear Friend,
TO begin with, ISO 9001 standard does not dictate the method of training, but it says, identify your compentency needs, evaluate the gaps, thus identify training needs. Then plan, train, evaluate, review the training process, as any other process (PDCA cycle).
How could anyone in this forum tell you about the competency matrix required for your organization? It depends on the Scope, nature, complexity of your organization's activities.
Look at these requirements in the context of the available competencies of the team (top to bottom).
Coming to the next item, FORMATS. ISO 9001 standards do not dictate any forms/formats.
Please go through the "process flow" of your organization and ascertain at which juncture of the process, you could introduce / improve the existing record keeping practices of your organization. (For reference to the manadatory records required for the standard see the attached document)
Happy implementation!

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File Type: doc ISO 9001 2008 Guide To Document & record requirement.doc (182.0 KB, 2378 views)

ISO 9001:2008 is a comprehensive management system standard. ISO 9001:2008 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies like Kiwa International Certification. Although the standard originated in the manufacturing sector, itís now in use across many industries. A "product", in ISO vocabulary, can mean a physical object, software, or service.
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