Hi Friends, Here’a a PPT on Telephone etiquettes for my BPO friends May be it is helpful to others as well Hope this is useful..... Regards, Shilpi
From India, Delhi
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4From India, Delhi
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hey shilpi... the presentation is good...could u add some more stuff... such as happy to help by vodaphone...which impressess the customer...??? haritha
From India, Thiruvananthapuram
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From India, Thiruvananthapuram
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Hi,
Can I have a PPT on etiquette for the use of Hotel Management students and staff, preferably with appropriate expressions (short sentences)? Maybe you could suggest some links? Most of my students and staff are from Hindi-speaking areas or other languages and dialects. Intonation, as well as the grammar part, is not good, so we are taking recourse to other remedial steps. Regarding Etiquette and Manners, I am looking for material/PPT with short spoken sentences. We are also working on Body Behavior/Language. In fact, I aim to integrate all these and end up with Grooming (dress, etc.).
Any help? Suggestions?
RE
From India, Delhi
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Can I have a PPT on etiquette for the use of Hotel Management students and staff, preferably with appropriate expressions (short sentences)? Maybe you could suggest some links? Most of my students and staff are from Hindi-speaking areas or other languages and dialects. Intonation, as well as the grammar part, is not good, so we are taking recourse to other remedial steps. Regarding Etiquette and Manners, I am looking for material/PPT with short spoken sentences. We are also working on Body Behavior/Language. In fact, I aim to integrate all these and end up with Grooming (dress, etc.).
Any help? Suggestions?
RE
From India, Delhi
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Telephone Etiquettes.ppt
Telephone Etiquettes - HANDOUT.doc