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justurs_6
2

hi frds,
Does anyone have data with regards to the attrition rates(%) in major IT companies in india???
1) Wipro
2) Infosys and some more of them.................
looking forward for the data as soon as possible as i need it for my summer training project..........

From India, Ahmadabad
leolingham2000
260

ATTRITION RATE
As per the DATA QUEST MAGAZINE,
PUBLISHED 12 MONTHS AGO,
THE TOP 5 COMPANIES , INCLUDING INFOSY,WIPRO ETC
RETENTION 90.5 %
ATTRITION AROUND LESS THAN 6.0%
I DON'T HAVE THE EXACT DATE OF THE MAGAZINE.
REGARDS
LEO LINGHAM

From India, Mumbai
Ajmal Mirza
35

I could find out the following details for the year 2004. [Business Today NOV. 21, 2004]
Name of the Company [Attrition Rate]
1. Sasken Communication Technologies - [15%]
2. Infosys [7%]
3. HCL Comnet [8.5%]
4. Patni Computer Systems [17.6%]
5. Hughes Software [68.5%]
The rest of the companies listed were not from the IT field so did not include..
Hope it would be helpful to you...

From India, Ahmadabad
Ajmal Mirza
35

Company name [Attrition Rates] This are not sorted on any order..
1. Aptech Training [50%]
2. Birlasoft [50%]
3. DCM Data Systems[14%]
4. Ashtech Infotech [19%]
5. Boston Education and Software Technologies[12.3%]
6. GTL [29.9%]
7. HCL Perot Systems[17.3%]
8. iS3C Consultancy Services[8.7%]
9. KPIT Infosystems[5.4%]
10. Lalani Infotech[18%]
11. Sonata Software[13%]
12. Mascot[14%]
13. TechSpan India[8.3%]
14. Mastek[6%]
15. Xansa India[16.9%]
16. Mindtree Consulting[8%]
17. Zensar Technologies[13.12%]
18. Moser Baer[6.65%]
19. Patni Computer[6.2%]
20. Polaris Software Services[9.53%]
21. RM Software India[17%]
22. Satyam Computer Services[9.1%]
23. Emerson Networking[16%]
24. Selectica[33.6%]
25. Serviont Global Solutions[9.7%]
26. Siemens (SISL)[8%]
27. Tata Elxsi[10.2%]

From India, Ahmadabad
Ajmal Mirza
35

Attrition rates are calculated per month and per year.... Here I am giving the calculation for per month
Total Number of Resigns per month (Whether voluntary or forced) divided by (Total Number of employees at the beginning of the month plus total number of new joinees minus total number of resignations) multiplied by 100.

From India, Ahmadabad
Deepali Singh
10

hi , attrition rate = No. of employees left in a month x 100 / total no. of employees in a month dips
From India, Delhi
Deepali Singh
10

hi, in my opinion dese are d major reasons for it (its more for Bpo) working environment job profile( mismatch) salary issues organizatinal culture poaching personal reasons. dips
From India, Delhi
Ajmal Mirza
35

Let us see the Global Attrition rates in BPOs

Attrition rates.......................%

US...................................42%

Australia...........................29%

Europe.............................24%

India................................18%

Global Average.................24%

*Source-Times News New York (2003)

From this, it is quite clear that the attrition rates in India is much below the Global Attrition Rates....

But still we can list out the major reasons for the attrition the industry as

1. Young Employees [average employee age 24 -25 yrs], less responsibility, so does not consider stability as the major force driving their career at this point.

2. Follow the Leader, If one of their friends has moved to another company, they all will move, to keep with their old friends

3. Pick-up Drop Facility, It may look negligible, but coming back alone at 2:30 in night is something nobody likes

4. Salary Hike, [no need to explain this one]

5. Free Food [ bachelors, they want to avoid cooking as most of them stay in bachelors accommodation]

6. Working Environment [AC, chairs, calling instruments] small matters but does count

7. Type of work [people generally prefer inbound callcentre to an outbound callcentre] [similarly the product they sell/ service also counts]

8. Future growth prospects [do they see that they can become Team Leader etc in near future in the same organization]

9. Lateral Movement [Employees sometimes want to work in some particular department as they have interest towards it and would look for an opening in that department]

10. Stress Levels [ if they are selling/servicing a sub standard product, the product might have too many complaints, which would increase their stress loads]

11. Family Issues [No need to discuss]

12. Health Issues [Some people are not able to cope up with the night shifts because of health while others have sore throat after they speak for few hours]

If you compare attrition rates for a Voice and Non-voice process, then attrition rates are significantly lower in a non-voice process.

From India, Ahmadabad
anish chowdhary
Hi all,
I am doing my summer internship at an Indian MNC. I need an insight into the HR practices of IT cos. for shift employees (24/7) (preferably non-BPO). I will prepare a benchmarking report with the same. If any one needs I will share the comparative report in public domain.
Looking forward to your urgent help with policies/contacts etc.

From India
Jyothi Krishna
Hi, Could you please help megetting list of companies with their attrition rates for 2012. regards, jyo
From India, Hyderabad
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