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kelechi uguru
Hi Guyz, could i get a template or a specimen of a KPI, please its urgent. Thanx
From Nigeria, Abuja
Soumen Sengupta
Hi kelechi,
See if the following works
Financial
Examples
Costs
Material costs
Labour costs
Operations costs
Inventory
Overtime
Warrantee costs
Cost of Sales
Interest on overdraft
Number of projects completed on time and on budget
Revenue
Sales
Gross margins
Return on assets or investment
Product profitability
Team metrics
Overtime
Material costs
Revenue generated by team
Inventory value in team's area
Number of projects completed on time and on budget


Core metrics
Examples
OHS
Lost time injuries
Number of staff off work
Length of time staff are off work
DIFOT
Delivery in full on time
Quality
First time through quality
Yield
Leadtime
Order to cash in bank
Raw material to dispatch
Dock to dock
Inventory
Inventory turnover rate
OEE
Overall equipment effectiveness
Schedule performance
% changes to the weekly schedule
Value added ratio
Ratio of value adding time to lead time
Team metrics
Turnaround time for jobs
Output rates
Quality rates
Equipment OEE
Attendance rates
Schedule compliance
Customer feedback
Number of deadlines/milestones met
Metrics relating to specific team tasks

Behavioural metrics
Examples
Employee satisfaction
Gained from regular Employee Satisfaction Surveys
Staff turnover rates
Participation levels in improvement activities
Customer satisfaction
Gained from regular Employee Satisfaction Surveys
Retention rates
Skill uptake
Skill matrices
Absenteeism
Absenteeism
Error rates
Error rates
Time spent on managing under-performing staff
Team metrics
Number of team meetings
Members at team meetings
Number of ideas generated
Number of ideas implemented
Total Savings generated
If you need details, please let me know.
Regards,
Soumen Sengupta

From India, Calcutta
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