What are the general training needs of middle managers? - CiteHR
Behavioural Trainer & Manager
John Chapman
Hr Consultant
Ravi Shivram
Corporate Trainer, Media Consultant, Creative
Soft Skills Trainer
+2 Others

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Hi All, Can someone please tell me what are the general training needs of middle managers, i.e which is applicable for all middle managers irrespective of the domain, say for example presentation skills, verbal communication etc. or if I am wrong then I would appreciate if someone could provide me with the apt knowledge of the same.
Thank you.

Hi Hansika,

Middle managers like most employees already have a KSA document (job description)
this document not only outlines what they would be required to do but also what Knowledge, Skills and behaviors they need to bring to the job.

Knowledge based training is purely industry, job level and department related (e.g Microsoft Certified, CCNA, ISTQB, Six Sigma, Kaizen, 5S etc)

Skill Based is divided into Technical Skills and Soft skills
Technical Skills: Excel, Powerpoint, Machinery, Report Writing etc
Soft skills: Communications, Assertiveness, Leadership, team building, Stress Management, Self Management, Etiquette, Negotiation, sales, Influencing, Social Skills, English Proficiency, Written skills, Anger Management etc
Behaviors: They are job competency related; such as Leadership, Self Actualization, Pro-activeness, Emotional Sensitivity, Team-working, Creativity, Humility, Openness, Assertiveness, Interpersonal and more.

I addition to this there are Organizational based directives eg: Organizational Culture Trainings, Organizational imperatives such as ISO, six sigma etc

There are many more Hansika...then again you require a robust training need analysis to decipher what exactly are their training needs!

Hope this helps

Do contact me if you have any more clarifications,



Hi Hansika,
This depends on the type of industry as well. However, below are some skills which are required for an AM or equivalent level:
1. Leadership skills - L1 and L2
2. Verbal Communication
3. Feedback skills
4. Coaching and Mentoring
5. Negotiation and Crisis Management
6. Situational leadership and Presentation.
The list can go on, have a proper TNI in place, a baseline evaluation and then the training.

Hi Hansika,
These training requirements depend on functional area of organisation. But in for middle managers should be trained with skill based training i.e. Technical skill and soft skill.
We are a “customise training” provider.
We provide ILT, technology based as well as blended solutions as per the client requirements. We believe in creating sustainable learning programs designed to create the right impact on the learners.
We offers the following services:
1. Custom eLearning

2. Rapid eLearning

3. Blended learning

4. Classroom training

5. Instructional design consulting (training, workshops, mentoring, ID

6. Instructional design and content development
7. Training Needs Analysis
As you have to provide training to your middle managers, we will suggest you some topics which is really useful for training like :
* Leadership

* Team work

* Delegation

* Interpersonal relations

* Corporate communication

* Email etiquette

* Time management / timelines adherence

* Customer orientation

* Making Business Presentations

* Problem solving ability

* Stress management etc.
For further discussion please write us at
We look forward to partnering you in an endeavour to create a competent & enabled workforce at your organisation. Looking forward for your response.

Sagar D.

Apart from others have recommended also look at
Time management
Team management
Change Management
Goal setting and planning
Attitude and Motivation
Ravi shivram
Slogans, Catch lines and Tag lines

Just like any move to another position, the middle manager will require to enhance existing skills and learn new skills. Other posts have dealt with this, but one additional point is worth mention.
Most managers rise through a functional specialism - production, finance, marketing etc. When they move into a middle management role for the first time they therefore tend to view everything from the perspective of that specialism. In a middle management role, they need to become a "Generalist" rather than a "Specialist". They must learn to look at things from a wider perspective to maintain a broad overview.
This can be achieved in a number of ways. Some classroom based training may help, but mentoring by another middle or senior manager is the most succesful method. Many large organisations, when preparing people for future managerial promotions, broaden their outlook by short placements in other functions within the organisation.

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