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Hi All, Can someone please throw some light on the roles and responsibilities of a Business Dev Mgr in a BPO/call center industry
From India, Bangalore
Hi Vikram, To define responsibilities in general is quite difficult as every company might require certain functions from its employees depending on the organisational style and size of the company...
Still some of the major roles of Business Development Manager for a BPO industry can be listed as below
  • 1. Responsible for Business Development,
    2. Developing "Consultancy" [any other project] Projects with the Market Development Managers
    3. Actively participate in identifying and cultivating new customers and business opportunities etc.
    4. Develop a network of "Consulting" channel Partners / Alliances to help drive the companies Services across different geographical locations.
Ajmal Mirza

From India, Ahmadabad
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