Dgm - Hr
Payroll, Domestic Inquiry, Administration,
Customer Support Manager
Don't worry, Take it as a challenge and you are going to learn new things. First of all read the Quality Manual throughly and then check that all the records/procedures are being followed as per ISO Manual. Call your Activity Managers and discuss with them. Be strict for internal quality audit. If need be, take the services of ISO consultant for few months.
23rd February 2009 From India, New Delhi
This is indeed a good oppurtunity for you to add value to the organization and in turn add volumes to your own job profile.
The 9001:2008 standard came into effect from Nov. 2008. It carries very minor changes and improvements over the older standards.
I can connect you to a very good consultant -- he helped me in a similar situation. I'm sure an interaction with him will help you immensely.
24th February 2009 From India, Mumbai
MUCH DISCUSSED ON ISO 9001:2008. THIS HAS BEEN IMPLEMENTED EFFECITVE 13TH NOVEMBER 08. AM ATTACHING A FILE WITH PASSWORD AS ( chalchal ) INDICATING SEPERATELY THE CLAUSES WHERE WE NEED TO CONCENTRATE , WHERE WE NEED TO ADD PROCEDURE AND SO ON SO FORTH. NO NEED TO APPOINT CONSULTANT.
PL MAKE SURE OF ONE THING THAT UNLESS YOU IMPLEMENT YOURSELF , NOBODY IS GOING TO HELP YOU.
KINDLY ADVISE IN CASE YOU NEED MORE INFMN ON THIS.
cell : 09300207129
24th February 2009 From India, Gondia
As rightly told by Jagan, first go through the Quality manual and ensure that employees have also gone through it....in fact....u can stick printed copies of the Quality certificate at all workstations.
Secondly, discuss the SOPs being followed in your organization with the Departmental Heads and note down if any changes have to be made.
ISO requires a lot of documentation, so, I would suggest you take the help of a good consultant.
Thanks and Regards
24th February 2009 From India
As you have already mentioned you are a certified company so half of your bridge is
crossed.So dont worry.ISO is nothin but :Say what you do,Do what you say,Record what you
did.So understand your key processes or activities in your company,its interlinking activities then
verify/align is it as per ISO guidelines.There are plenty of materials available on net,citehr
itself.Spend daily atleast 1 hr for ISO purpose alone.This will develop your knowledge & help you also.
I have attached ISO Implemetation & Checklist for your reference.Changes in the new version
should also be considered which other members have already posted.
24th February 2009 From India, Madras
We recently went through an ISO re-audit in December. The material provided by members above is very useful. You shall also find a lot of content available on the internet for ISO.
Your company should have a QMS (Quality Management System). All the process should be defined as per QMS. On the similar lines, prepare a HRMS (Human Resource Management System) which takes care of all the processes w.r.t. HR.
Recruitment, Joining, Induction, Pre-Joining Formalities, Verification Process, Confirmation, Performance Management, General policies - leave, CO, Referral, etc., Exit process, Termination, Clearance procedures, Job Structure Manual, Employee Manual, Training & Development (Plan, Objectives, Implementation, Capturing data w.r.t. training, etc.) - these are some of the documents you need to have in place.
Have standard forms, templates, checklists, guidelines and standards for the above in place... versioning of documents, monitoring of versions of all the documents.
Feel free to write to me at if you require any help.
24th February 2009 From India, Pune
I am Lead Auditor for ISO 9000. I would suggest please take Awareness Training or Internal Auditors Training on ISO. It will clear all the requirements of the standard. Secondly I suggested read manual and standard parallelly. By this way you will understand what the standard says and how it is maintained in your organisation. If u require any help keep me posted. I will help u out.
I also know a trainer, who is a Principal Auditor by IRCA for ISO 9000 who can guide you.
24th February 2009
since you have no prior experience in implementing ISO9001,it would be very difficult for ou especially without training.
I am a management consultant assisting several companies in implementing ISO 9001/ISO14001/ISO22000/OSHAS18001 etc. In case you are intrested in availing my services,you can contact me at -after which we can schedule a meet with your management and discuss.Since ou re apparently crtified,you need an MR,who according to ISO 9001:2008,has to be a senior employee from the organization.
25th February 2009
I read som of the posting advising you how to go about it.I am of the opinion that may are ovrsimplyfying the issue-things are not as simple as"Document what you o and do what you document".You should remember one thingh-it depends on what type of certification agency has crtified you.A good certification agency,during surveilalnce/recertification audit would look into the "Coninual improvemnt and Customer satisfac tion'aspcts of the standard an not just procedures followed.
In case you are crtified to ISO 9001:2000,then you do not have much to do impleemnting ISO 9001:2008.if not,ou have to make a fresh beginning.
25th February 2009
First congratulations to the new job assignment, I'm sure your superior have lots of confidence in you to give you this important task.
Anyway, i can suggest just the same way that the others have said you.
1.) Familiarize yourself on the process of your organization, read your company manual/policy. 2.)undergo training on ISO 9001. Who is your certification body? Ours is TUV Rheinland, whenever we need some updates on their new regulations they conduct refresher course in our company. They will also certify you as the MR in your organization. 3.) Next is for you to form a group of Internal Auditors in your company to help you in verifying or validating if the company policy/manual is being followed by all employees (SOP). In our case, the internal auditors conduct their audit 4-5 mos. before the external audit takes place. This will prepare you to solve the non-conformities/non-compliance found by your internal auditors.
25th February 2009 From Philippines
What you have to do is to implement the QMS in your organisation. First you have to understand what are requirements specified by the Standard. Once you do that the next step is to develop documentation at different level such as.
Level one - Quality Manual
Level Two- Procedure Manual for each functions or operation
Level Three - Work Instructions
Level Four - Formats and records.
The best option is to consult some ISO consultants and they would give you a clear idea how to go about.
I was involved in the AS9100 certification process for my company. I was assisting the MR. If you can specify your requirement i shall help out with something that i have learned from my experience.
25th February 2009 From India, Kochi
As you have seen from various posting,people seem to have ifficulty with ISO 9001,which is relatively simple.IO 14001 is a different cup of tea since it is more tecnical and is basically concerned with environmntl issues,risks due to pollution,hazards due to waste/pollutants producd in some industries and safety of environment and personnel.
Although ISO 14001 IS ALIGNED TOISO 9001,he documentation is quite complex and is to be preaperd after studying the activities in the organization which cause pollution,hazard and risks to human health/life.
yOU CNNOT GET READYMADE DOCUMENTATION which can help you.You need help from experts.
7th March 2009
I am a Consultant for implementing ISO 9001/ISO 14001/OSHAS18001/ISO 27001
I have been in this field for the past 15 years
I can guide companies to any of the above certifications
Pl mail me at or call me at 09880036738 for further assisatnce
15th October 2009 From India, Hyderabad
I am the well experience in ISO and TS and working as an MR in a auto parts mfg. company. If you need any help please feel free to ask me about any document, and clarification, and checksheet etc. etc. my id is "email@example.com
16th November 2009 From India, Faridabad