Dinesh Divekar
Business Mentor, Consultant And Trainer
Hr Consultant
[email protected]
Freelance Corporate Trainer
Training Manager
+1 Other

Hi All, I need to conduct training for regional sales manager for customer service orientation. Please revert if you can share your ideas and tools for this training. Regards, Sunita
From India, Mumbai
Dear Sunita,

You can outsource the training to us.

I am Bangalore-based Management and Behavioural Training Consultant. I handle training assignments across the spectrum of industries. In addition to Bangalore, I have clients in Mumbai, Hyderabad, Coimbatore etc. I have many things to crow about but let me request you to go through my replies to various posts that gives testimony of how do I stand apart.

The differentiation of my training is as below:

a) Very strong on content
b) My focus on controlling invisible cost through soft skill training
c) Conducting Psychometric wherever required.
d) Above all ensuring positive change takes place because of the training.

To make you aware of my training activities, I have attached my Training e-Brochure to this mail. It will give you information about my training activities and the list of the training programmes that I conduct. Contents of each module mentioned are well ready. To know more about my training activities, <link outdated-removed> to visit my blog.

Training module on customer service is well ready. I look forward to have fruitful association with your company

Warm regards,

Dinesh V Divekar

Limit of your words is limit of your world

From India, Bangalore

Attached Files
File Type: doc Management and Behavioural Training e-Brochure.doc (70.0 KB, 573 views)

Hi Dinesh,
Thanks for your reply. Currently, we are not able to outsource trainings due to budget constraint. However, we need to get going with existing structure, if you can share few ideas to make this content, it will be helpful. You may reply to my email at

From India, Mumbai
hello sunita i ve sth on customer service which i used hope you find it helpful
From Nigeria, Ibadan

Attached Files
File Type: ppt customer service.ppt (260.0 KB, 1605 views)

Hi Sunita.
I am sanjay kehar, a freelance trainer base at Delhi. I have conducted many workshops on customer training. Would like to be asociated with your esteemed organization. You can contact me as per the details below, would share the material with you then.
Sanjay Kehar

Dear Sunita,

We are a software development company based in Pune. We have developed a customizable e-learning solution which increases teaching / learning efficiency by 3 times and we have applied for the patent in India for the same.

How it can help your organization:
  • Train your existing staff for better communication skills in American and British English (spoken, listening & writing skills).
  • Recruit new employees.
  • Improve your training efficiency and effectiveness.

What we offer:
  • Customizable e-learning platform developed using latest Microsoft technology, which operates faster and counters large volume of users without performance problems.
  • Browser based Application operates on both LAN (Intranet) as well as remote Web server (Internet).
  • Innovative module on voice & accent prepared by the Native English speakers which improves communication skills. You listen to them and then record your own voice which in turn can be analyzed by Guru from any part of the Globe.
  • We have large content database (Audio/Video/Text) on soft skill development. You can also develop your own content and if required, we will assist you in developing the same.
We have got very positive response World wide and have sold this solution to the companies in India and outside India.

I assure you that you have never seen an e-learning solution like this before.

This tool you can use for online training it's very cost effective, user friendly...

We look forward to hearing from you.

Yatin Dusane

From India, Pune
Hi Sunita,
I can provide the training support to your regional managers on all aspects of customer service and customer experience enhancements with tailormade modules. I am from Kolkata, if interested please call me on 09830933117
Best regards,
Gautam Chatterjea

From India, Calcutta
Hi, Very much effective presentation. Uploading some more presentation on Customer Satisfaction would be appreciated. Regards, Hemnat Yadav
From India, Gurgaon
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