I would like to bring the following case to your notice. Please let me know your views and suggestions on how to get company support on this issue.
A friend of mine is working with EDS (now it is a HP Company) from December ‘2006 in Chennai location. In the month of June 2007 he found that his Kidneys were infected and advised by Doctors that he should take treatment immediately to become normal then he immediately informed his reporting manager his health condition and got his approval to go for treatment thereafter he conducted his treatment for four to five months and found that he should go for Kidney Transplantation to survive his life. In that four months duration he got his monthly salary from EDS for a couple of months one day his manager called him and said that EDS will not be able to pay salary for more than 2 months but long medical leave is allowed with out compensation till he recovers for which my friend was ok. After sometime he was trying to reach his manager to find out the process of claiming the medical bills as he badly wanted some money to continue his treatment but his manager was trying to avoid his calls somehow my friend finally reached one of the HR Person of EDS and understood that his manager informed HR team that my friend was absconding from his duties which was a shocking news for my friend. He explained the whole thing and his health condition to the HR person then she realized the situation and agreed to settle his bills. When he was trying to contact the HR Person again for settling the bills he understood that a new person replaced that position and the new person gave a feedback that he is not in EDS Payroll at all after hearing these words he couldn’t understand what to do at the same time his health condition was also deteriorating day by day so he concentrated more on his treatment and got operated for transplantation in the month of May 2008 after the operation also he faced lot of problem to become normal now he is ok. He tried reaching many times the HR Team of EDS recently for claiming his bills but there is no response from any of the HR Person, now he doesn’t know what to do.
He just informed his manager orally and got his approval then went for treatment but didn’t have any written communication on his leave / leave approval.
He didn’t get any notice letter from EDS claiming that he is absconding from his duties.
Please provide your valuable suggestions in handling this issue.
Does he has anything in writing or it was all verbal…………. Ask him to check from the company about the details till the date he was on the roll and about his releving n all…….Tell him to approach some senior person in the organization…if not then directly write an email to the CEO of the Company or some Director preferably HR & his Departmental Head and ask for an opportunity to clarify his position….. if nothing works out then he has no choice but to approach the labour court for settlement…….
From United Kingdom
This is Insane from EDS. However it should even be your responsbility to escalethe issue to an senior person, so that no one else could face such an advent situation...It would be even better if you explain the issue to your colleagues,,,, as an group could be more supportive to have an decision from the organisation...
From India, Hyderabad
If you are knowledgeable about any other fact, resource or experience related to this topic - please add your views using the reply box below. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone.