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Harvard Business School Press - Hiring and Keeping the Best People 157851875X
Password : 157851875X
Publisher :Harvard Business School Press
ISBN : 157851875X
Pages : 208 pages
Publish Date : January 2, 2003
Format : PDF
File Size : 1.82 Mb
In today's ever changing business environment, hiring an all-star workforce and keeping it in place is a challenge for any organization.
With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, this book offers managers a clear understanding of how to hire more effectively and increase retention.
Packed with hands-on tips and tools, this helpful guide provides actionable and practical advice for managers and human resource professionals alike.
1 The Hiring Process 1 Attracting the Best People
Defining Job Requirements 2
Recruiting Promising Candidates 7
Evaluating the Candidates 21
Making the Decision and Offer 25
Donít Forget Process Improvement 28
Summing Up 29
2 Beyond the Hiring Basics 31 Details You Need to Know
Online Recruiting 32
When to Use a Professional Recruiter 38
Case Interviewing 40
Hiring Based on Embedded Personal Interests 42
Hiring for Microculture 49
Psychological Testing 52
Summing Up 55
3 Keeping the Best 57 Essential Retention Strategies
Why Retention Matters 60
Why Retention Is So Challenging 66
The Special Challenges of a Diverse Work Force 69
Why People Stay 75
Why People Leave 77
Two Retention Champions 79
Managing for Retention:An Overview 81
Summing Up 85
4 Market-Wise Retention 87 Competing in the War for Talent
Not All Employees Have Equal Value 88
Market-Based Retention Strategies 92
Summing Up 99
5 Developing the Talent You Have 101
Strategies for Training and Development
The Development Dilemma 103
Skill Training 104
Career Development 108
Handling C Performers 112
Summing Up 114
6 Workplace Factors That Affect Hiring and Retention 115 Focusing on Culture
Consider Your Culture 116
Employee Burnout 119
Work-Life Balance 123
Summing Up 133
7 When All Else Fails 135 Keeping Talented Employees, Even After They Leave
KeepingValued People in Your Orbit 136
Hiring Former Employees 139
Exit Interviews 141
Summing Up 142
Appendix A: Sample Job Description 143
Appendix B: Targeted Interview Questions 145
Appendix C: Legal Landmines in Hiring 151
For Further Reading 161
About the Subject Advisor 169
About the Writer 170
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