Results Certified Executive Coach & Training
Oracle Hr Functional Consultant
My input to this post is by way of experience only!!!! I have experienced every single thing that you have mentioned here....Here I was a HR professional with sufficient experience, good potential and willingness to learn and grow - but the responses for my application were shocking!!! Made me think as to what was wrong with my CV....!!!!
It was absolutely no response (or) half-hearted mechanical response (or) standard response of 'will get back to you/your CV is in our database'!!!!! This was the first time that I experienced such a disconnect with the recruiters!!!!
When discussing this with friends found out that this is the way it is here!!!! but WHY??!!!! I am still puzzled....!!!
The irony is once in a company I find that most of us are treated/respected well for our experience/exposure/compentency!!!!
30th July 2008 From India, Coimbatore
On one side everyone wants to hire the best. On the other, once a candidate sends a resume, thats it! End of process!! Followups do not work & repeated calls would be answered with "We will get back to you."
I also thought that there was something missing in my resume which is inviting a cold response.
On thinking of why this behavior of recruiters, I found a strange thing about this region. All employers want the best candidates who have worked on pretty much everything while they are not fully willing to pay for the experience of the person. And this indecisiveness crops more from the business side who are more concerened about the bottom line & the year end balance sheet number. Resultant, the HR Teams stand out to be more laid back & unconcerned about applications that they recieve.
Another reason that I thought fitted well was that since the development of this region, focus has been more on oil & gas sector & back then labour was availble for cheap rates & also in plenty. Only now, with the opening up of the economy & the incoming of the big MNCs the so called talent pool has depleated alarmingly & in a bid to meet the rectuitment numbers, recruiters are tending to practice the human element less. As also the competition is the recruitment industry must have increased drastically with so many players in the market.
All these must have played a role in recruiters losing the human touch to their work.
30th July 2008 From United Arab Emirates, Dubai
1) Volumes of phone calls, emails and faxes received for candidates. I personally get no less than a dozen calls a day from candidates enquiring about the position, nothing less than a 50 to 60 emails per position per day (mostly resumes that aren't even close to understanding the position) and several faxed resume copies which I more often than not ignore. (Rude... I know).
2) Tight deadlines to fill positions - new person must join before the expiry of the current employee's notice period.
3) Competition not just from other companies but from within your team where your performance is rated based on how your team member has done.
Having been in the same situation myself when looking for a job I had made a vow never to be rude or impolite, belittle aspiring candidates, etc. Trying very hard not to break that promise. Would I be blowing my horn if I were to say that I've actually been commended for my patience..... :-)
30th July 2008 From United Arab Emirates, Dubai
I accept the above msg, most of the recruiters do the same as a Standard reply. We will get back once shortlisted or we will get back in 7 days time or no response.
But as a recruiter what ever the mails which I received through the response. I will try to communicate the candidate who falls under my criteria. If I am posting for MBA, But iam getting mails from 12 th student. How its suitable to call such type of people.
But If iam calling the candidate for the job. The candidate taken the interview from the said client. But he is not through the interview. IF Iam not getting the similar Job opening for the candidate to place. Still I will update the candidate about the job opening by taking personal interest through my networks for such type of candidates.
Still iam successful in that profile.
20th September 2008 From India, Madras
Thanks for your reply to this post. I really appreciate that you take so much efforts to keep the applicants posted on the developments. Let it be a positive or negative outcome, but you do make sure that you update them. BRAVO !! Thats great I should say and I am sure many many readers on this forum will appreciate this habit of yours and this will take you a long in your professsion.
As for a 12th guys applying for an MBA position, common we cannot take such examples as a yardstick to deal with all situations. This can happen once a while and not always. Its unrealistic dont you think so ????
But anways I am glad you understood the importance of keeping posted on the developments atleast to the deserving candidates.
20th September 2008 From United Arab Emirates, Dubai
The inputs from the members were great.
From my personal experience in the region I attribute this trend to the following reasons:
- Most of the companies who recruit directly or through small recruitment agencies do not possess ample resources at thier dispoasal to act in a professional way. It is often seen that a HR Dept comprises only a HR Manager and a HR Generalist who is burdened with all aspects of HR and not just recruitment. In such situation the 'professional HR behavior' gets a back seat and preference is given to 'getting the work done' rather than 'how it is done'. However, companies which have dedicated recruitment departments or personnel handling recruitment functions do provide the right and required feedbacks to all the applicants. A prime example amongst recruitment companies in UAE is Clarendon Parker who give timely and relevant feeback to all the applicants.
- HR Dept in majoirty of the Companies in the Middle East especially in UAE are headed by people who are more of 'Administration' professionals rather than being 'HR Professionals'. They are at the helm of affairs by virtue of thier seniority, having been in the company for 20 or 30 years and they in real terms lack knowledge of such a professional HR behavior. When presented with such ideas they consider it as mere 'time wasters' and force the juniors pros not to practice such things.
I personally feel as dedicated HR Professionals no one would want to lose the 'Human touch' but are compelled by the circumstances to act in a totally indifferent mode.
Last but not the least to add to Shaila's views, Recruitment and Retention in the Middle East has never been as challenging as it is now.
Thanks and Regards,
21st September 2008 From United Arab Emirates, Dubai
Iam sorry you have taken the Example as Wrong. I said 12 the Standard Student is also applying for the same job. which is been posted for MBA Graduate. so Obviosly we can updated him right. Thts the msg iam conveying you here. Thanks for you reply.
22nd September 2008 From India, Madras