Octavious
Hr Manager
Leolingham2000
Management Consultant
Maniraja
Hr Manager
Gerry
Hr - Officer

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Dear Friends,
Good Day. This is Manighanda Raaja working as Human Resource Officer in an Software Solutions firm (Offshore Development Centre) at Chennai.
We have changed the Organization Structure and included a position called as 'Chief Operating Officer'. But, we have not implemented as of now to understand the role of the COO in an IT Firm.
Please help me to know about the role of a COO, which will be very useful to activate this in our firm.
My advance thanks to the viewers and their help!
Regards,
Mani Raja

From India, Madras
MANIRAJA,
HERE IS SOME USEFUL MATERIAL.
REGARDS
LEO LINGHAM
POSITION : CHIEF Operations OFFICER [ COO]

Position reports to:
Chief Executive OFFICER [ CEO ]
Primary objective
Plan, direct and control selected operational activities through divisions / states to achieve business goals and profit targets.
Specific accountabilities
Direct the operations of selected business activities to ensure the current and future plans of the organisation are met.
Report to the Chief Executive and Board on major operational issues and results.
Develop procedures, policies and controls to assist in the achievement of acceptable profit situations throughout the organisation.
Oversee and direct the activities of Division/State managers in the achievement of business objectives.
Implement policies and controls to maintain existing operating results and growth.
Supervise the preparation of new branch operations' business forecasts, budgets and reports on aspects of profitability, capital expenditure and operation performance where appropriate.
Participate in group business planning and monitor results and policies of competitive organisations in preparing future plans and strategies.
Develop and review marketing plans and opportunities to promote the organisation's products and services.
Monitor revenue and expenditure in the operating divisions, to ensure attainment of profit objectives.
Direct and supervise the opening of new operations, including staffing, equipment, licences, signs, etc.
Co-ordinate the activities of managers with operational responsibilities in states and divisions to ensure the company's operating policies and procedures are maintained and to review the performance of those areas of responsibility.
Supervise daily production where appropriate to optimise resource use, minimise costs and maintain quality standards.
Ensure compliance with all legal, statutory and corporate affairs requirements on a timely basis as appropriate.
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SOME OF THE RESPONSIBLITIES ARE SET BY
THE CEO/ THE BOARD---GUIDED BY
-the expertise of the coo.
-the objectives / strategies adopted by the company.
-the needs of the organization.
etc etc.
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From India, Mumbai
Mr. Leo i need roles and reponsibilite for of sales director - IT for a banking soultion product can you please me on this Gerry
From Kuwait, Kuwait
Hello,

I am providing you with job responsibilities for COO, hope its useful and right.

Try to mix-match all the views provided and then kindly come to conclusion

Understanding of software services industry and a strong knowledge of technology architectures, and software development/management processes

Strong knowledge of industry applications and development life cycles, general knowledge of professional services vendors, and tools and experience with geographically distributed and culturally diverse work-groups.

To support customers in adoption of new technologies

Plan and control the business unit Centers of Excellence in emerging technologies

Development of competencies and reusable assets

Man management skills are important as he would be handling the large team of senior experts

Should have laid down systems and procedures of the fast growing technology company in the past, which is a ongoing procedure.

He should understand the systems and operating systems

Should be able to take decisions on software integrations and should be aware of Database

Work directly with industry domain teams to enable delivery of solution and service innovation in response to changing market and technology conditions

Rapidly assimilate emerging technologies understanding

Develop competencies and transfer to internal training groups for broad based training

Development of competencies and reusable assets

Thank You
Octavious

From India, Mumbai
GERRY,
HERE IS SOME USEFUL MATERIAL.
BEFORE YOU FINE TUNE THE JD, YOU SHOULD
-review the corporate objectives.
-review the corporate strategies.
-review the corporate marketing objectives/ strategies.
etc.
ALL THESE WILL INFLUENCE THE SALES JOB ROLE.
REGARDS
LEO LINGHAM
============================================
POSITION : Sales Director.


Position reports to.,
Chief Executive Officer [ CEO ]
Primary objective
Develop, direct and control the sales business strategies and activities for the organisation's sales activity to achieve revenue, sales and profit targets.
Specific accountabilities
Direct all sales activities for the achievement of short and long term business objectives, increased profit, and market control.
Establish and co-ordinate the sales objectives, policies and programme within the context of the overall corporate plan and, where appropriate, recommend standards and set targets and quotas.
Prepare or arrange for preparation of the budgets, reports and forecasts and ensure they are presented in a timely manner to the Chief Executive.

Define, implement and lead sales strategy for THE BUSINESS SOLUTION SALES operation driving generation of margin and revenue through multiple sales channels of business.
Plan and Develop a sales organisation that is best in class.

Define and implement the sales strategy, implementing monthly and quarterly sales targets that drive improved business performance, devise and drive strategic recommendations that lead the sales organisation to out perform budget/ targets.
Lead the sales organisation, providing direction, focus and motivation on the strategy and key business deliverables across the sales channels.
Engage with Industry Bodies or influencers in the industry to leverage sales opportunities, and increase awareness of the company on various channels
Review market trends, market pricing, competitive position and key developments and threats for the company , and provide recommendation to the sales organisation and commercial management team. You will lead strategic direction on the market area, anticipating internal and external business challenges.
Appraise the activities of the sales staff according to overall sales strategies. Monitor and evaluate the performance, and the efficiency of staff and procedures.
Co-ordinate subordinate staff to optirnise the use of human and material resources to achieve goals. Consult with subordinate staff and review recommendations and reports.
Direct the preparation of operational matters including volume and profit objectives, promotion distribution, pricing and selling.
Direct sales activities by setting product mix, geographical sales areas and customer service standards.
Control and monitor sales methods, key customer strategies and arrangements by recommending prices, discount policies, credit arrangements, and conditions of sale.
Monitor customer service, invoicing, expenditure, payments and administration costs.
Direct the development of initiatives such as new products, incentive bonus schemes and the dropping of unprofitable products.
Maintain necessary contact and negotiations with major suppliers, key customers, industry associations and government representatives to achieve the objectives of the division.
May assist in the direction of merchandising methods and distribution policy.
Select, or approve the selection and training of staff. Establish lines of control and delegate responsibilities to subordinate staff.
Ensure all the activities of sales comply with relevant Acts, legal demands and ethical standards.


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From India, Mumbai
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