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Search for "Retaining Quality People When Market Zooming"


Plan of action_productivity booster
Hi i have recently joined a call center as "training & quality lead" the process i m accountable for is a retention process. i do carry 7 years of experience in quality as a sr. quality executive however it is only in customer services completely now this is the first time i am working for an outbound process and facing lot of challenges. i am very much aware about how to improve quality but not much familiar about how to help the agents in increasing their productivity retaining back customers on site client looks bothered about productivity only asking about my plan of actions in order to increase productivity asking about daily improvement in numbers... hence can anyone please help me and suggest me how to deal with this and how can i increase the productivity.
Facing problems in retaining employees - every two/ three months we need to recruit a new employee
Hi i am an hr professional facing problems in retaining employees. every two/ three months we need to recruit a new employee and in the process we are losing quality outputs since again we need to train the new joiners. the main issue is that those leaving are not giving any prior intimation suddenly one day he/ she will be absent with an excuse and the next day i have to receive a call saying "i am not coming from today".
Retaining talent always on a lookout for something better - any strategies which may help?
Dear hr professionals i am currently studying hrm for my post graduation and needed some expert opinion on the following topic: since the market is growing fresh graduates and young professionals have a wide range of opportunities in front of them. brimming with talent they are always on a lookout for something better. this has lead to an increased rate of early attrition and job hopping which is strenuous for hr professionals and the organization as a whole. please suggest any strategies which may help in retaining talent and addressing these areas. shreya saini
Healthy approach to weight loss
Hi friends in the zooming technological world the most alarming issue in every human life is obesity a small change in your life style will help you to overcome from this hidden danger. try to spare a few minutes from your busy schedules and talk to the experts to know what is the right approach to weight loss and maintenance. regards mamatha
Esic 21000 impact on employer - retaining the existing salary in hand
Hi please help me in giving esic impact on 21000 to client on the basis of below conditions: 1. both esi deduction from associates end. / retaining the existing ctc 2. employee deduction & employer contribution / retaining the existing gross salary 3. both impact on employer. / retaining the existing in hand salary please help me
Retaining employees
While retaining employees should we collect the copy of offer letter issued by the new employer for filing purpose? can this be made as hr policy in it company?