very informative article on delegation.
please allow me to share my inputs:
DELEGATION Is basically Assigning a task to someone else to maximize time utilization & effectiveness.
There are two types of Delegation that managers usually use:
1. ‘Methods ’ Delegation – focused on 'how the delegated task is done' . This is useful only if the person you have delegated the task to is relatively new to the task/ organization or is unsure.But with experienced people if you try methods delegation , you will irritate them. Also caled 'backseat driving'( eg: person sitting beside a new driver instructing at every step.)
2. ‘Results’ Delegation – gives people a choice of methods & making them responsible for results. Works long term.
For effective ‘results’ delegation, you need to discuss five things
a.)Results- be clear of what is to be achieved ( Mission)
b.)Guidelines- What are the parameters, what must not be done,
c.) Resources- Identify the human, financial, technical or organizational resources they can use to achieve the results.
d.) Accountability – Set up the standards of performance that will be used in evaluating the results & specific times for reporting & evaluation.
e.) Consequences- Specify what will happen –both good & bad as a result of the evaluation.
Finally Trust is important ( most important) If you don’t trust the 'delegatee' that he/she will do the job, then you cannot get them to do it & you will return back to ‘methods mode – nagging.
that's all from me for now. hope it helps.
PS: Shoonya pls send me the induction PDF to
From India, Mumbai