nisha20sep
Hi All, Please see below Ppt on Handling verbal aggression and give your suggestions. Regards Nisha
From India, Delhi
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File Type: ppt handling verbal aggression.ppt (530.5 KB, 810 views)

inclakshmi
5

gOOD ONE.
Tell-Tale Signs
Do any of your employees have these passive-aggressive credentials?
•Work history:
◦Avoids responsibility for tasks.
◦Performs less when asked for more.
◦Misses deadlines.
◦Withholds information.
•Professional activities:
◦Leaves notes and uses e-mail to avoid face-to-face communication.
◦Arrives late to work and extends lunch breaks.
◦Uses sick days during major team projects.
◦Resists suggestions for change or improvement.
•Special qualifications:
◦"Forgets" and "misplaces" important documents.
◦Embarrasses co-workers during meetings and presentations.
◦Justifies behavior with plausible explanations.
•Consistently behaves this way.

From India, Madras
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