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View Poll Results: Do you think Call Center for Shared Services can cut HR Management costs
Yes 2 66.67%
No 1 33.33%
Maybe 0 0%
Voters: 3. You may not vote on this poll

NaveenGulati
2

Hi,



Over the years as Corporate India has grown so has the responsibility of the HR team to create an atmosphere for a healthy Employee relations. Many companies go in for various options like pay enhancements, loyalty programs, events, awards etc.



In the same way we have seen that effective communications with the employees and keeping in touch with them is the best way to keep the team happy. For a Company who has national presence OR has a large employee force, specially on the field and having least access to internet. The simplest way to remain connected with the company is by phone.



Normally, organisations have dedicated HR Managers to sort out the various queries of its employees and as we all know HR function of any company depends a lot upon the HR managers and there effectiveness to communicate with the employees. India has progressed a lot in the last decade and so has the profile and abilities of the employees to work in any organization. Now an employee starting from the lowest level wants to know everything about his companies HR policies and various components of his salaries.



But is he able to communicate and solve his issues with the company?



Are the HR Managers Receptive to the issues holding the employee?



Is improper communication a reason for attrition?



Can a company spread across the country have the best HR practices and

also cut costs?



All these questions are well answered by OPEN MIND’s Contact Centre Services (Employee Services). We provide dedicated call centre services to our clients and their large Employee force. I am attaching a case study/white paper of our similar work done for Bharti Walmart. I hope that you will certainly like the subject and the process.



I would be glad if you spare time for us to show you our capabilities in this field and How we can help you make your employees a satisfied force and at the same time cut costs while streamlining the HR services.



Looking forward to your Reply. Do visit our web site www . openmind.in for our services options.



Thanks and Regards,



Naveen Gulati


From India, Gurgaon
Attached Files (Download Requires Membership)
File Type: pdf Case study - HR and technology for better Employee relations.pdf (1.13 MB, 3909 views)

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