“Shewag has scored triple century”.

The reaction of the three MBA qualified colleagues to this statement baffled me. One instantly understood that it is cricket, but was doubtful whether it is one-day or test match. The other had heard vaguely about Shewag and the third chose to vacate the arena. As I dwelt more on my baffled reaction, there were strong points of view that interest in cricket need not be the yardstick of merit. I tended to agree with a rider.

“Education...

Leaders are not knowledgeable in every aspect of life. Yet they lead and lead successfully most often. How? Just find out from the Slide show.

When some one enters your house in peak summer at 12 noon, tired and sweating, what do you do?

You instantly understand his need for a cool glass of water and offer it. Your response satisfies the physical needs of the visitor. HRM is understanding and satisfying people for their social emotional, esteem and psychological needs as well. All are familiar in responding to such needs of people on special occasions. Congratulating for a promotion, marriage, birth of a child etc, and calling...

...

Leaders have the benefit of opinion givers, but they succeed because they also take opinion from those who choose to remain silent out of their shyness, inhibition or just fear. While how they take opinion from such silent loving people has largely remained a secret, they do take opinion from them. That in essense is 'Leadership'.