Dear Mudita ji,
Managing stress in the telecommunication sector is, broadly speaking, not much different from other industrial world. You may follow the following module :
- Identify the stressed employees
- Identify the stressors (the sources of stress)
- Measure stress levels
- Eleminate/Reduce stressors to the extent possible
- Plan reducing the stress thru various known tools
- Measure Improvement
- Congratulate yourselves & the employees for the change
ALTERNATVIELY, contact me !
Anil Sharma Dy General Manager (HR) & Incharge Int Audit
Bhilai Steel Plant BHILAI (CG) Cell : 099071-82162