I dont want to comment on labour laws etc. But your observation about public sector banks is not justified
I have come across with such behaviours in private banks and excellent behaviour in public sector banks.
In fact yesterday I was in Indian Bank and I am not an account holder in that branch. I was waiting in a queue after enquiring where I would get info . Suddenlt someone called me from the counter, asked me what I want, gave info in just a minute.
In fact I am seeing lot of such behaviours in Public Sector Banks. Alternatively, I have come acxros with rule bound, litlle atrocious behaviour from Private Banks.I can quote number of instances branchwise...atleast 5 to six branches I have visited
So.......dont single out Public Sector Banks
:) :) :) :)
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