| M.Peer Mohamed Sardhar Started The Discussion: Hi Friends, I have got my hands on few openings in some very good companies. I am posting the openings with all the important information. If any one of you find any of the openings suitable for you, pls forward your updated resume along with the complete profile which you are applying for in MS-Word format. Please APPLY WITHIN 3 WORKING DAYS... If your profiles suits the company, you are sure to get an interview call. 1. Client Name: ADP. Job Title: Customer Care Representative Location: Hyderabad. BRIEF JD We're looking for a highly energized Customer Care Representative with a strong PASSION for customer service and satisfaction to work in a team of like-minded and talented individuals at ADP with the following attributes: JD - Voice 0-36 months of experience in providing Inbound / Outbound Voice support to International Call Centers via telephone. Effectively answer inbound / outbound telephone calls from clients and provide client support through the use of an online knowledge base and benefits administration system / information system. Document calls and issues in case management tools. Good decision maker. Willing to work in different time zones. EDUCATION / EXPERIENCE Education · Any Graduate Work Experience · 0 – 3 years. . Required Skills· Excellent verbal & written communication skills · Must be outgoing, confident and able to work independently as well as in teams · Problem solving ability and attention to details · Flexible to work in a 24x7 support environment · Should be a quick learner and adaptable to a process oriented environment 2. Client Name: Accenture Job Title: Instructional Design – TL Location: Bangalore/Mumbai Should be flexible in night shifts BRIEF JD ü Perform training solutions production on all types of development projects ü Develop a basic understanding about the subject matter through materials provided and individual research. ü Prepare interview protocol and gather content from Subject Matter Experts and Jr.-Level Stakeholders. ü Design and create tool-focused, performance enablement deliverables. ü Develop and integrate module content, materials and media to meet detailed design specifications. ü Develop and edit content to support the overall learning goals and objectives. ü Review course materials to confirm learning objectives have been met based on results of audience and needs analysis results. ü Review deliverables for completeness, compliance with standards, and consistency with the detailed design prior to sending to supervisor for review. (This role should expect to garner minimal feedback/change requirements from that supervisor). ü Review and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback EDUCATION / EXPERIENCE Education Any Graduate (min 10+2+3) , Diploma Guys with 10+2+3 edu only Work Experience 4 + years Required Skills: (Must Have) · Demonstrated experience developing training assets including technical writing and/or instructional design · Knowledge of instructional design techniques, adult learning theory, and web-based development tools · Strong written communication skills - working knowledge of editorial requirements– grammar and instructional design of materials; attention to detail to ensure quality · Strong oral communication skills - ability to interview SMEs to define and structure instructional materials. · Developing leadership skills · Knowledge of and practice with several instructional approaches (web-based, instructor-led, or virtual instructor-led training) · Knowledge of Microsoft Office (Word, PowerPoint and Excel) 3. Client Name: Accenture BPO Job Title: Sr Executive / TL / AM Location: Chennai Timings: Should be flexible for night shifts BRIEF JD Financial planning Budgeting and Forecasting Financial Reporting Variance analysis GL Month-end close Worked on reporting tools like Hyperion etc. For candidates with limited GA exposure/Reconciliation experience, good systems knowledge is a must (excellent in MS excel ) and should have worked on ERP packages – SAP/Oracle financials, etc) EDUCATION / EXPERIENCE Education B.Com, M'com, MBA Finance, CA-inter and ICWA preferred Work Experience AM- (5-10)yrs TL - (4-10)yrs Sr Exec-(4-7) yrs Required SkillsExcellent communication skills Should have strong exposure to Financial Planning and Analysis 2yrs Team Leader experience is essential for an AM role 4. Client Name: GENPACT Job Title: Sr.Manager-AP Location: Hyderabad Shift Timings: Should be open for shifts. BRIEF JD ü Align with the quality team and drive process improvements from time to time ü Establish good rapport with the customers and ensure regular communication with the customer ü With the support of the training team, develop training plan and assess training needs of the team members ü Drive Talent Engagement and Talent Retention Programs to arrest attrition ü Monitor and report performance of the process regularly as per the process cycle and communicate to the key stakeholders accordingly ü Vendor Set ups &maintenance, Processing payments ü Ensuring adherence to timelines/ deliverables as per the client SLA ü Champion operational excellence for productivity gains EDUCATION / EXPERIENCE Education Any Graduate/Semi Qualified Work Experience If Semi Qualified: 8 – 11 years (Post Qualification) If Graduate : 11 + years(Post Qualification) Required SkillsNeed candidate with a BPO experience in Accounts Payable process.( exposure to wing to wing Accounts Payables activities and AP reconciliations) Team handling skills of 25-30 people Excellent communication skills Knowledge of Oracle 5. Client Name: Genpact Job Title: Process Associate (Collections) Location: Hyderabad Shifts: Night Shifts BRIEF JD It is a voice based process. He/She would be handling outbound calls. EDUCATION / EXPERIENCE Education Any Grad Work Experience 0 – 2 yrs Required SkillsExcellent Communication Skills (No grammatical errors + MTI). Aggressive Good Analytical Skills Willing to work in night shifts for a position based out of Hyderabad 6. Client Name: Akamai Technologies Akamai is the leading global service provider for accelerating content and business processes online. Thousands of customers rely on Akamai to deliver their content and applications — getting more value out of their Web businesses at less cost. Akamai has the most pervasive platform for content delivery and application acceleration – 25,000+ servers in 69 countries directly connected within nearly 900 networks. Job Title: Lead Nurturing Specialist ( On Contract) Location: Bangalore Timings: Flexible in night shifts BRIEF JD è Will be part of the lead generation team with the primary objective of understanding and validating business enquiries. è Research the business and the nature of the enquiry è Will engage the business in a dialogue to understand the nature of the enquiry. è Talk to the enquiry owners and understand what Akamai can offer. è He/She is required to document and forward the information gathered along with the business requirement to the sales team as leads. EDUCATION / EXPERIENCE Education Any Undergraduate/Graduate/PG Work Experience 6 months - 1 year Required Skills · Excellent oral and written skills. · Excellent Interpersonal skills · High Maturity Levels · Should be willing to work in night shifts · Good Analytical skills · Good Computer Skills · Basic understanding of Internet concepts 7. HR – Process Officer Roles and Responsibilities 1. Getting requirements in detail Job Description from clients 2. Getting feedback and giving feedback and sharing it with the recruiters. 3. He / She is the interface between the Client and Recruiters 4. Advising recruiters out if they need any kind of clarification from the client side. 5. Constant supervision of recruiters work 6. Fraud prevention and management 7. Ensuring all the reports are generated and collated on time. 8. Ensuring that all the Job Descriptions are created and uploaded on to Archer and Twin Site and on other Job Sites with in 8 hours of receiving the requirement. 9. Identifying Target sources. 10. Analyzing and understanding the factors and characteristics of prospective applicants against the given Job Description. 11. Sourcing relevant profiles through various sources. 12. Short listing the profiles 13. Conducting initial round of interviews. 14. If short listed, coordinating for the interviews as per the schedule given by the client. 15. Follow up on the candidates 16. Database Management 17. Call Reports The role requires working in shifts between: 0700 hrs and 2100 hrs 8. Client Name: Accenture-BPO Job Title: TL-General Accounting Location: Bangalore BRIEF JD Responsible for the day to day operation of the process and deliver results. Ensure multi skills are developed amongst team members. Expert knowledge of the process and train other team members, knowledge transfer and documentation of the process. Responsible for closing client books timely, serving as key client contact, preparing reconciliations and cash flow reports, and answering P&L questions from the client. Provide excellent customer service Responsible for all close functions including but not limited to: Close the books timely to meet client expectations. Complete P&Ls and provide to Sr. Controller for review. Complete bank reconciliation for concentration and money market accounts. Review various accounts including: utility accounts, food accounts, and beer/wine/liquor accounts. Review and update all recurring journal entries. Responsible for balance sheet accounts. Review and approve coding on balance sheet accounts. Assist in the preparation of cash reconciliations and cash flow statements to clients EDUCATION / EXPERIENCE Education Bcom /MBA/ MCom CA Fresher Work Experience If CA : 0 – 1 yr IF Bcom MBA/MCOM : 1 – 2 yrs Required SkillsShould be handling a team currently BPO Experience Final Accounts/ Trial Balance/ Balance Sheet/ P&L Account experience
Hello, I am Kashish Khanna, presently working with Mahindra Satyam in the HR department. I am looking for a job change and ready to relocate to Pune, Mumbai, Bangalore and NCR. PFA my updated resume, request you to consider me for profile no. 7 I have over 1.6 years of experience in the field of human resources. Thank you, Kashish Khanna Found This Useful? +Vote Up This Page Via Google. Why Vote? User validation is extremely important for good content to prosper. | 13036 views65 replies Knowledgebase Categories Popular Discussions Topic Categories >> backdoor jobs balance sheet bpo experience career in human resource core java customer care finance related hr field hr opening hr process hr training instructional design job change job description job descriptions job profile job seekers learning theory Location-India-Tirunelveli multi skills needs analysis problem solving roles and responsibilities searching jobs talent engagement talent retention technical writing training plan written communication |
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