Difference between soft skills and behavioural skills. - skill training

priyanka.purushotham Started The Discussion:


In all the frenzy of training corporate specific topics, i have lost the understanding between soft skills training and behavioural skills.. can some one provide me a clear distinction???

Jayendra Chaturvedi -  Member Since: Dec 2007
Soft skill stands for the soft communication skills ,while behavioural training stands for overall variable training to a candidate for his overall development,behavioural training includes soft skill training techniques.
Thnaks an dregards
Jayendra Chaturvedi

Modesto Tolentino Jr. -  Member Since: Dec 2007
Well, it's just but simple. Soft skills are skills that does involve enhancement of your capacity as an individual on certain aspects of your work whilst behavioural skills deals with how you interact within your own organisation/corporation and with other members of the human resource to include external individuals that involves your organisational/corporation work.

trueheart_rock@yahoo.com -  Member Since: Jun 2008
hi, soft skills and behavioral skills they both are co related to each other. Or in a nut shell u can say it’s a virtue we all possess with the quality but we need to undersatnd

S Murthy -  Member Since: Nov 2007
A skill is a behavior or ability youve developed through training or experience. And, while all personal skills are behaviors, not all behaviors are skills. For example, telling a joke is a skill; laughing at a joke is a behavior.

Soft skills, sometimes known as "people skills," are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which tend to be specific to a certain type of task or activity, soft skills are broadly applicable.
Soft skills are sometimes broken down into personal attributes, such as:

common sense
a sense of humor
and interpersonal abilities, such as:
good manners
the ability to teach.

It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.

Shekhar Murthy

Raj Kumar Hansdah -  Member Since: Jun 2009
Dear S Murthy

Thanks for the explanation; quoted from the following:
What is soft skills? - Definition from Whatis.com

BusinessDictionary.com defines "Soft skills" as "Communicating, conflict management, human relations, making presentations, negotiating, team building, and other such ability, defined in terms of expected outcomes and not as a specific method or technique such as statistical analysis."
soft skill definition

According to Wiki.Answers.com; "Soft skills are skills which are difficult to assign an objective numeric measurement to, such as empathy, or "being a people person".
Soft skills is a sociological term which refers to the cluster of personality traits, social graces, ability with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job. "
WikiAnswers - How would you define soft skills

Another way to explain is : "Soft skills are interpersonal skills such as the ability to communicate well with other people and to work in a team."
Definition "soft skills" - Collins English Dictionary & Thesaurus, spelling "soft skills" - Reverso

Here is a link to a good pdf file on "people skills training" :

Behavioural skills training on the other hand is a set of training to develope certain behavioural skill in people, such as how to attend to calls/complaints, front office/reception etc. The process is mechanical and is not designed to influence profound changes in people. It is delivered through demonstration/modeling, instructions, role-play/rehearsal, and feedback.

Here is a link to a PPT on Behavioural skills :
The Nine Behavioral Skills in Intrapersonal Communications

@ priyanka.purushotham; Hope the above suffices.

Warm regards.


  • Do not post anything derogatory about any company or person.
  • Sharing articles from other websites should be done by posting a link to the original article.
  • To discuss sensitive issues create a pseudo/anonymous account.
  • Please avoid repeat posting your company profile - such accounts are removed automatically.
  • Found This Useful? +Vote Up This Via Google.  

    Why Vote? User validation is extremely important for good content to prosper.
    Disclaimer: This network and the advice provided in good faith by our members only facilitates as a direction towards the actions necessary. The advice should be validated by proper consultation with a certified professional. The network or the members providing advice cannot be held liable for any consequences, under any circumstances.

    Cite.Co helps people come together to solve each other's problems on all aspects of professional life.
    Share This Discussion:

    3M Users, 100K+ Documents & 450K+ Discussions
    About Us - Advertise - Contact Us - RSS   On Google+  
    All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
    Privacy Policy | Disclaimer | Terms Of Service
    Facebook Page | Follow Us On Twitter | Linkedin Network